Jennifer Vicencio

Clinical duties

• Perform diagnostic tests: Conduct electrocardiograms (EKGs), Holter monitor placements, event monitors, and ensure the equipment is functioning correctly.
• Patient preparation: Take and record vital signs (blood pressure, heart rate), collect medical histories, and draw blood samples.
• Maintain clinical environment: Clean and organize exam rooms, sterilize instruments, and manage medical supplies and medication inventory.
• Certified to Start IV’s and perform bubble studies for echocardiograms.
• Certified to interpret clinic visits in Spanish.

Administrative duties

• Manage patient records: Accurately enter patient information into electronic health record (EHR) systems and maintain patient charts.
• Scheduling: Schedule patient appointments, follow-ups, and coordinate with other healthcare professionals.
• Patient communication: Act as a liaison between patients, families, and the medical team, answering phone calls and providing instructions.
• Billing and payments: Assist with billing and payment processes.

Essential skills

• Proficiency with electronic health records (EHR)
• Knowledge of medical terminology and cardiology
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Manual dexterity and attention to detail
• Ability to work in a fast-paced environment and remain calm under pressure

Clinical duties

• Assisting physicians during patient exams and minor procedures
• Recording patient medical histories and updating patient records
• Taking and recording vital signs like blood pressure, pulse, and temperature
• Preparing patients for exams, which can include explaining procedures and collecting specimens
• Drawing blood (phlebotomy) and performing basic laboratory tests
• Administering medications or vaccinations as directed by the physician
• Sterilizing medical instruments and maintaining clean exam rooms
• Providing patient education on treatments or medications

Administrative duties

• Scheduling appointments and managing patient flow
• Answering phones and managing correspondence
• Maintaining and updating electronic health records (EHRs)
• Assisting with insurance verification, billing, and coding for insurance claims
• Greeting patients and assisting with check-in
• Ordering and stocking medical supplies
• Helping patients complete necessary forms

• Provided assistance with activities of daily living (ADLs) such as grooming, bathing and dressing, as requested by residents or directed by supervisor.
• Attended to the personal care needs of residents in a timely manner.
• Regularly reviewed,, followed, and adhered to residents’ service plans.
• Documented and reported care provided and resident observations.
• Performed vital signs and heights and weights.
• Responded to emergency calls in a timely manner.
• Monitored the safety and well-being of residents.
• Reported changes in resident status, health or otherwise to supervisor.
• Demonstrated knowledge of infection control and universal precautions.
• Provided information, encouraged, and participated with residents in activity focused programs.
• Assisted to residents in Assisted Living and/or Memory Care.

• Completed agency training and acquired experience in the provision of home care tasks.
• Passed a home-care competency evaluation
• Maintained a tidy home environment that ensures the safety and wellbeing of the client.
• Stayed on top of household chores, including meal preparation, cleaning and laundry.
• Helped with activities such as shopping, transportation and scheduling appointments
• Provided excellent companionship in the form of conversation, emotional reassurance, and coordination of mentally stimulating activities.
• Assisted with activities of daily living. Activities may include skin care, bathing, dressing, exercise, hair care, mouth care, positioning, shaving, bladder and bowel care.
• Maintained timely records of home visits. Provided standard infection control, precautions, basic first aid and home safety.

• Politely welcomed arriving guests, provided room keys and information on amenities and policies.
• Updated customer accounts with add-on room charges, including minibar use and room
• Promptly answered multi-line phone systems and greeted callers
• Provided guests with above and beyond service, including making outside venue reservations and setting up tours.
• Immediately contacted housekeeping staff and maintenance department regarding guest room issues to promote quick remediation.
• Received packages and mail at front desk and dispersed to correct employees.