Mark A. Shafer

An ambitious leader who represented the United States Marine Corps as an E6 Platoon Sergeant. Possessing an elite level of security, force protection and security-based operations achieved through 12 years of active duty service to the USMC. Hardworking Customer Service Representative with experience working with international customer base. Trained in project and time management with extensive knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Experienced with emergency response and rescue operations. Utilizes critical thinking and quick decision-making to ensure safety and efficiency. Track record of effective teamwork and adherence to safety protocols.

• Responsible for the well-being, discipline, morale and 100% combat readiness of team personnel. Demonstrated leadership, supervision, management and team building skills by weekly testing of physical fitness, weapons safety and weapons efficiency. Guided and mentored over 1000 junior U.S. Marines in their field of study and expanding their knowledge in weapons handling, and combat readiness. Management Planned over 300 water training evolutions set and enforced high standard of performance. Set and enforced high standards in the areas of personal appearance, physical fitness, and weapons qualifications. Team leader in various combat operations to include patrols, convoys and security missions. Supervisor of thirty plus manufacturing employees.
• Assisted in developing weekly training, development plans and conducted training in the areas of Anti- Terrorism, Force Protection, Physical Fitness, Patrolling and Weapons Qualifications. Received and implemented combat orders and directed deployment of personnel in offensive, defensive, and retrograde operations. Military static line Airborne qualified with over 10 recorded jumps. Developed, implemented, and trained numerous combat deploying units on Combat Marksmanship instruction. Conducted detainee handling and procedures of over 500 suspected Iraqi insurgents. Conducted countless combat armored and foot patrols as a Section leader and Team leader. Participated and conducted numerous MOUT training exercises. Trained over 800 Marine and Navy personnel in small arms tactics on both live and static fire ranges. First Degree black belt in Marine Corps Martial Arts. CQB instructor qualified. World Protective Service 1 and 2 Qualified Embassy Emergency Response Team member. Heavy Equipment operations, involving loading and unloading rail cars and tractor trailer. Utilizing forklifts to move equipment and products around a manufacturing warehouse.

EMT - Certified Emergency Medical Technician, Intravenous and Intraosseous, NIMS 100,200,700,800 Certificates, FireFighter I and II, Hazmat Operations. Small Arms Weapons Instructor, Course Unit Leadership Development Course,Terrorism Awareness Course, Principle of Instruction Course, Combat Instructor of Water Survival Course, Operational Risk Management, Stress control and Readiness Trainer, Airborne School, State Department weapons qualified, Forklift qualified, Awards; Purple Heart,Naval Achievement Medal, Combat Action Ribbon, two Good Conduct Medals, two Letters of Appreciation, Eight Rifle Expert Marksmanship Badges, Six Pistol Expert Marksmanship Badges.