Jennifer Villarreal
Cheyenne
Summary
Seasoned Clinical Manager with a robust background at Cheyenne Regional Medical Center, demonstrating exceptional clinical leadership and compassion. Excelled in enhancing staff performance, ensuring regulatory compliance, and fostering interdepartmental collaboration. Skilled in trauma nursing and electronic medical records, significantly improving patient care and outcomes.
Overview
17
17
years of professional experience
Work History
Clinical Manager
Cheyenne Regional Medical Center
09.2022 - Current
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
Charge Nurse, Emergency Department
Cheyenne Regional Medical Center - West Campus
06.2019 - 09.2022
- Enhanced team performance by providing ongoing mentoring and coaching to nursing staff.
- Managed staffing assignments to optimize resources, ensuring appropriate nurse-to-patient ratios during peak times.
- Ensured accurate documentation of all patient interactions according to established guidelines while adhering to HIPAA regulations.
- Participated in hospital-wide committees focused on process improvements, contributing valuable insights from the Emergency Department perspective.
- Facilitated seamless transitions of care between the Emergency Department and other healthcare units by optimizing communication channels among medical professionals.
Registered Nurse in Emergency Department
Cheyenne Regional Medical Center - West Campus
08.2016 - 06.2019
- Contributed to a positive work environment by fostering strong relationships with colleagues, collaborating on shared goals, and promoting teamwork within the Emergency Department.
- Provided support to patients experiencing emotional distress or mental health crises, utilizing therapeutic communication techniques to create a sense of trust and safety.
- Assisted physicians in performing diagnostic procedures by providing necessary equipment, preparing patients for exams, and ensuring accuracy of test results.
- Coordinated patient transfers to appropriate hospital departments or outside facilities while maintaining continuity of care during transition periods.
- Improved patient outcomes by closely monitoring vital signs, recognizing changes in patient condition, and promptly notifying physicians when necessary.
- Maintained accurate documentation of patient information using electronic medical records systems, ensuring confidentiality and compliance with HIPAA regulations.
CNA to LPN
College Drive Urgent Care
01.2008 - 08.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assessed incoming patients quickly and efficiently, determining the appropriate level of care required based on their symptoms.
- Maintained accurate electronic health records, ensuring timely updates and thorough documentation of patient interactions.
- Administered medications accurately, ensuring proper dosages and adherence to protocols.
Education
Master of Science - Nursing
Western Governors University
Salt Lake City, UT11-2024
Skills
- Clinical leadership
- Decision-making
- Triage assessment
- Compassion and empathy
- Training and mentoring
- Trauma nursing
- Advanced life support
- Written communication
- Medication administration
- Electronic medical records
Timeline
Clinical Manager
Cheyenne Regional Medical Center
09.2022 - Current
Charge Nurse, Emergency Department
Cheyenne Regional Medical Center - West Campus
06.2019 - 09.2022
Registered Nurse in Emergency Department
Cheyenne Regional Medical Center - West Campus
08.2016 - 06.2019
CNA to LPN
College Drive Urgent Care
01.2008 - 08.2016
Master of Science - Nursing
Western Governors University
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