Jennifer Villegas
Chino,United States
Summary
High-performing District Manager with experience delivering successful improvements for business operations, profitability and team development. Demonstrates resourceful leadership skills to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
20
20
years of professional experience
Work History
District Manager
Banana Republic
Southern California
10.2013 - Current
- Oversee 12 stores that spread across Southern California, Nevada, and Arizona.
- Stores range from 1.5M-4M in volume, with select locations representing the brand's full lifestyle concept, which includes home.
- Drive company initiatives in an ever-changing market to bring company vision to life in stores.
- Analyzed market trends, competitor activities, and consumer behaviors to identify new opportunities for growth.
- Lead stores to build and maintain client relationships, to drive incremental sales volume.
- Offer support and insight to store teams and senior leadership based on business analysis and customer experience.
- Manage P&L controllable contribution and expenses at the district/store level to maximize earnings.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Source and develop exceptional talent to build highly functional teams and a strong bench for district/region.
- Develop training resources to strengthen talent within the district/region and influence brand initiatives.
- Manage inventory levels by store in order to ensure adequate product assortment.
- Manage and investigate employee relations cases within stores, which includes completing final reporting, coaching, and HR recommendations for appropriate outcome.
- Have taken on multiple stretch assignments within the region to influence talent building in Merchandising and Operations.
Executive Assistant Store Manager
KOHLS
Corona, United States
06.2010 - 10.2013
- Directed and supervised 80+ employees engaged in sales, merchandise presentation, customer service, loss prevention etc.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Own merchandise sets, presentations, and monitor sell-through in apparel, accessories, and jewelry departments.
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Recruited, interviewed and hired qualified candidates for open positions.
- Implemented process changes to streamline sales department workflow.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Store Manager
AEROPOSTALE
Brea, United States
04.2008 - 06.2010
- Hire, train, and evaluate personnel to move up within the company. This included hiring a full leadership and sales staff for two new locations.
- Plan budgets, prepare work schedules, and complete and maintain employee files.
- Partnered with district manager to train and develop multiple teams with merchandise sets and presentation standards within the district.
- Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
- Organized promotional events to increase product awareness.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Established processes to ensure efficient workflow throughout the store.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Sourced and screened potential candidates for open positions and participated in industry networking events to build talent pipeline.
Store Manager
TILLY'S
Chino, United States
04.2004 - 04.2008
- Supervised a staff of 40+ including one Co-Manager, Two Assistant Managers, and in store Merchandiser.
- Plan budgets, prepare work schedules, and complete and maintain employee files.
- Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or in performing services for customers.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Education
Certificate in interior Design -
MOUNT SAN ANTONIO COLLEGE
Walnut, CA05.2004
Diploma -
COVINA HIGH SCHOOL
Covina, CASkills
- Prioritization skills
- Ability to lead through ambiguity
- Performance Analysis
- Effective Communication/Coaching
- Problem-solving aptitude
- Teamwork and Collaboration
- Succession Planning
- Remote Team Management
- Building partnerships
- Talent Acquisition
Timeline
District Manager
Banana Republic
10.2013 - Current
Executive Assistant Store Manager
KOHLS
06.2010 - 10.2013
Store Manager
AEROPOSTALE
04.2008 - 06.2010
Store Manager
TILLY'S
04.2004 - 04.2008
Certificate in interior Design -
MOUNT SAN ANTONIO COLLEGE
Diploma -
COVINA HIGH SCHOOL