Jennifer Villegas
Laredo,TX
Summary
Payroll & HR Specialist experienced in timekeeping accuracy, onboarding workflows, reporting, and SOP creation. Hybrid/remote capable with strong Microsoft Suite skills and multi-region support experience.
Overview
9
9
years of professional experience
Work History
HR & Payroll Specialist
Palenque Group
07.2024 - Current
- Provide HR and payroll support for a large, multi-region workforce while working in a hybrid environment with regular remote work responsibilities.
- Support weekly payroll operations including timekeeping reviews, schedule verification, adjustments, and compliance checks.
- Advise store managers across regions on HR policies, payroll procedures, and consistent people practices.
- Maintain employee records, digital onboarding workflows, and documentation for separations and compliance.
- Prepare and distribute recurring reports on payroll, staffing, attendance, and compliance for Directors, Operations leadership, and regional managers.
- Develop and update Standard Operating Procedures (SOPs) to improve HR and payroll accuracy and streamline digital processes.
- Conduct field visits to validate procedures, support managers, and provide hands-on HR and payroll training.
- Coordinate training, communications, and employee support to strengthen retention, teamwork, and operational consistency.
- Managed payroll data entry and processing for 2,000 employees to comply with predetermined company guidelines.
HR Assistant
B.P. Newman Investments
09.2022 - 01.2024
- Coordinated payroll support, scheduling updates, and employee record maintenance for multi-location retail and logistics operations.
- Served as the first point of contact for managers on staffing questions, policy interpretation, and time-off processes.
- Prepared new-hire packets, compliance documentation, and audit-related reports.
- Assisted with updates to HR forms, communication templates, and workflow guidelines.
- Organized employee engagement events such as Christmas parties, holiday contests, and seasonal activities.
- Managed calendars, scheduling, and priorities for HR leadership, including the HR Manager and occasionally the COO.
Keyholder / Manager-on-Duty
Abercrombie & Fitch
02.2017 - 12.2020
- Oversaw store operations during opening and closing shifts, maintaining sales and visual standards.
- Trained new associates and supported consistent customer experience across shifts.
- Reviewed scheduling accuracy, timecards, and labor compliance.
- Supported merchandising updates and inventory flow aligned with corporate direction.
Education
BBA - Business Administration
Texas A&M International University
Laredo, TX05-2020
Skills
- Tax compliance
- Time and attendance systems
- Payroll software proficiency
- Employee relations
- Training development
- HR policy/procedure development
Languages
Spanish
Native or Bilingual
Timeline
HR & Payroll Specialist
Palenque Group
07.2024 - Current
HR Assistant
B.P. Newman Investments
09.2022 - 01.2024
Keyholder / Manager-on-Duty
Abercrombie & Fitch
02.2017 - 12.2020
BBA - Business Administration
Texas A&M International University