Store Manager
Griffin's Poboy And Grille
Houma, LA
02.2013 - 05.2015
- Resolved customer complaints in a timely manner.
- Implemented efficient systems for tracking stock movement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Managed daily banking activities such as deposits and withdrawals.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Updated and maintained store signage and displays.
- Delegated work to staff, setting priorities and goals.