Jennifer Volk
Logistics Coordinator
Fargo,ND
Summary
Focused, professional, and knowledgeable about devising innovative solutions to diverse business concerns and goals. Experienced customer service professional bringing 5+ years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling shipping issues. Knowledgeable about warehouse regulations and standards.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Warehouse Support Supervisor
SpartanNash
Fargo, ND
08.2019 - Current
- Interpreted management directives to define and document administrative staff processes.
- Established and implemented training programs to maximize team performance.
- Oversaw appointment scheduling and itinerary coordination to receive incoming loads.
- Check in merchandise and affix labels.
- Match purchase orders to sales orders and print receiving tags.
- Carry out tasks as assigned by the warehouse supervisor / manager.
- Identify damage, loss, or surplus of goods and materials stored in the warehouse.
- Assign departments for put away crew.
- Assist drivers, vendors, and dispatchers with questions or concern's.
- Improve and implement new OSD protocol.
- Maintain vendor files
Receiver
SpartanNash
Fargo, ND
08.2019 - Current
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Noted inaccuracies on both sets of paperwork if there were discrepancies.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Kept work areas clean, safe and organized.
- Wrapped pallets in shrink wrap prior to loading.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated all loaders, forklifts and jacks safely and efficiently to prevent damage to items and avoid injuries.
Inventory Technician
Solid Comfort
Fargo, ND
06.2019 - 09.2021
- Completed stock inventories to identify and address issues negatively impacting controls.
- Receive and verify incoming truck loads.
- Used equipment like forklifts and pallet jacks to move inventory.
- Readied and shipped out going pallets.
- Pick hardware for assembly.
- Completed daily cycle counts to maintain accuracy of records.
Warehouse Associate
B And F Fastener Supply
Fargo, ND
06.2017 - 08.2018
- Receive material coming into the building accurately and promptly
- Verify the quantity and description of materials received against invoice
- Prepare a receiving invoice, and report any discrepencies
- Attach identifying labels to materials before putting them away
- Accurately place materials on their designated shelves in an orderly manner
- Fill orders to be shipped to customers
- Prepare and review shipping documentation
- Ship out merchandaise via UPS or Speedee to customer
- Deliver merchandise to in town customers
- Safely, and efficiently operate forklift and pallet jack in work area
Education
Associate of Science - Paramedicine
NDSCS
Fargo, ND 08.2011 - 05.2013
High School Diploma -
WWCHS
Fargo, ND 08.2001 - 05.2002
Skills
Computer expertise
undefinedCertification
First Aid/CPR Certified
Timeline
Certified Forklift Driver, SpartanNash
03-2023
First Aid/CPR Certified
12-2021
Warehouse Support Supervisor
SpartanNash
08.2019 - Current
Receiver
SpartanNash
08.2019 - Current
Inventory Technician
Solid Comfort
06.2019 - 09.2021
Warehouse Associate
B And F Fastener Supply
06.2017 - 08.2018
Associate of Science - Paramedicine
NDSCS
08.2011 - 05.2013
High School Diploma -
WWCHS
08.2001 - 05.2002
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