Jennifer Volk
Logistics Coordinator
Fargo,ND
Summary
Focused, professional, and knowledgeable about devising innovative solutions to diverse business concerns and goals. Experienced customer service professional bringing 5+ years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling shipping issues. Knowledgeable about warehouse regulations and standards.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
Work History
Warehouse Support Supervisor
SpartanNash
Fargo, ND
08.2019 - Current
- Interpreted management directives to define and document administrative staff processes.
- Established and implemented training programs to maximize team performance.
- Oversaw appointment scheduling and itinerary coordination to receive incoming loads.
- Check in merchandise and affix labels.
- Match purchase orders to sales orders and print receiving tags.
- Carry out tasks as assigned by the warehouse supervisor / manager.
- Identify damage, loss, or surplus of goods and materials stored in the warehouse.
- Assign departments for put away crew.
- Assist drivers, vendors, and dispatchers with questions or concern's.
- Improve and implement new OSD protocol.
- Maintain vendor files
Receiver
SpartanNash
Fargo, ND
08.2019 - Current
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Noted inaccuracies on both sets of paperwork if there were discrepancies.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Restocked products and rotated items according to standard procedures.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Kept work areas clean, safe and organized.
- Wrapped pallets in shrink wrap prior to loading.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated all loaders, forklifts and jacks safely and efficiently to prevent damage to items and avoid injuries.
Inventory Technician
Solid Comfort
Fargo, ND
06.2019 - 09.2021
- Completed stock inventories to identify and address issues negatively impacting controls.
- Receive and verify incoming truck loads.
- Used equipment like forklifts and pallet jacks to move inventory.
- Readied and shipped out going pallets.
- Pick hardware for assembly.
- Completed daily cycle counts to maintain accuracy of records.
Warehouse Associate
B And F Fastener Supply
Fargo, ND
06.2017 - 08.2018
- Receive material coming into the building accurately and promptly
- Verify the quantity and description of materials received against invoice
- Prepare a receiving invoice, and report any discrepencies
- Attach identifying labels to materials before putting them away
- Accurately place materials on their designated shelves in an orderly manner
- Fill orders to be shipped to customers
- Prepare and review shipping documentation
- Ship out merchandaise via UPS or Speedee to customer
- Deliver merchandise to in town customers
- Safely, and efficiently operate forklift and pallet jack in work area
Education
Associate of Science - Paramedicine
NDSCS
Fargo, ND 08.2011 - 05.2013
High School Diploma -
WWCHS
Fargo, ND 08.2001 - 05.2002
Skills
Computer expertise
Deadline and scheduling management
Spreadsheet tracking
Shipping Documentation
Inventory management procedures
Document preparation
Vendor relationship management
Customer service skills
Conflict Resolution
Dependable and Responsible
Organization and Time Management
Certification
First Aid/CPR Certified
Timeline
Certified Forklift Driver, SpartanNash
03-2023
First Aid/CPR Certified
12-2021
Warehouse Support Supervisor
SpartanNash
08.2019 - Current
Receiver
SpartanNash
08.2019 - Current
Inventory Technician
Solid Comfort
06.2019 - 09.2021
Warehouse Associate
B And F Fastener Supply
06.2017 - 08.2018
Associate of Science - Paramedicine
NDSCS
08.2011 - 05.2013
High School Diploma -
WWCHS
08.2001 - 05.2002