Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jennifer Wagenhoffer

Moseley,VA

Summary

Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Forward-thinking executive offering advanced experience in overseeing operations, driving business strategy and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability. Proven leader with track record of successful communication, client relationship building and achievement of sales goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

VP, Home and Transitional Care

At Home Harmony
Henrico, VA
12.2023 - Current
  • Oversaw daily operations, optimizing efficiency and productivity.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Formed and sustained strategic relationships with clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Automated processes, dramatically increasing operational efficiency and reducing corporate costs.
  • Interviewed and hired new managers to help drive business growth.
  • Grew company sales volume and employee level to handle expanded business and growth into new markets.
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.

Palliative Care Team Manager

Penn Medicine
Philadelphia, PA
05.2020 - 12.2023
  • Coordinated interdisciplinary team meetings to review patient progress and plan care strategies.
  • Addressed disciplinary issues among staff in accordance with organizational policy.
  • Assisted with budgeting process by forecasting staffing needs and supplies.
  • Acted as a liaison between patients, families, providers, and insurance companies.
  • Collaborated with interdisciplinary healthcare team to optimize patient outcomes.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Participated in the recruitment, interviewing, selection, orientation of new employees.

Education

Master of Science - Occupational Therapy

Alvernia University
Reading, PA
05-2009

Skills

  • Staff Development
  • Client Relationship Building
  • Process Improvement
  • Business Development
  • Customer Service
  • Metrics Tracking
  • Staff Training
  • Critical Thinking
  • Decision-Making
  • Results-Driven
  • Strategic Planning

Certification

Alvernia
  • Certified Lymphedema Therapist

Accomplishments

  • Penn Medicine Excellence in Clinical Scholarship 2021
  • Moss Rehabilitation 2016 Student Mentorship Award
  • Moss Rehabilitation 2015 Student Mentorship Award
  • Nominated for 2015 Moss Rehab Clinician of the Year Award
  • Nominated for 2015 Moss Rehab Mentor of the Year CARE Award

Timeline

VP, Home and Transitional Care

At Home Harmony
12.2023 - Current

Palliative Care Team Manager

Penn Medicine
05.2020 - 12.2023

Master of Science - Occupational Therapy

Alvernia University

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Jennifer Wagenhoffer