Jennifer Walker
Lake Geneva,WI
Summary
Office professional with an extensive customer service background who excels at multitasking and working under pressure in fast paced environments. Readily adapts to change, works well as a team or independently and strives to exceed expectations. Able to juggle multiple priorities without compromising quality of work.
Overview
23
23
years of professional experience
Work History
Senior MLS Coordinator
At Properties
06.2019 - Current
- Entered data, generated reports, and produced tracking documents in the Multiple Listing Service for realtors.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coached employees through day-to-day work and complex problems. Team Supervisor during weekend.
- Used job-related software to draft and finalize written correspondence and documentation.
Prevailing Wage Processor
True Blue Inc.
08.2014 - 01.2019
- Processed payroll for employees and reported payroll taxes for organization.
- Streamlined payroll processes by implementing efficient payroll software and system upgrades.
- Proficient in multiple payroll systems and state payroll forms.
- Stay current on state and federal prevailing wage rules and regulations.
- Entered data into computer tracking system and filed paperwork according to procedures.
Administrative Assistant
Alliance Reporting
01.2001 - 01.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Pierce College
Puyallup, WASkills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Schedule Coordination
- Document Management
- Project Support
- Schedule Management
- Database Management
- Support Services
- MS Office
Timeline
Senior MLS Coordinator
At Properties
06.2019 - Current
Prevailing Wage Processor
True Blue Inc.
08.2014 - 01.2019
Administrative Assistant
Alliance Reporting
01.2001 - 01.2007
Pierce College
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