Jennifer Walker
Williamsburg,VA
Summary
Highly organized Remote Administrative / Executive Support professional with proven experience managing high-volume inboxes, calendars, and critical follow-ups . Independently, coordinating schedules, and handling tasks to keep leadership focused on high-impact decisions. Trusted to work independently, exercise sound judgment, and make informed decisions while maintaining confidentiality.
Overview
3
3
years of professional experience
Work History
Assistant Community Manager
Greystar
05.2025 - Current
- Independently managed day-to-day operations in a remote environment, making informed decisions to support client needs.
- Owned high-volume inboxes and resident communications while independently resolving, scheduling, or escalating inquiries without upper management involvement.
- Owned calendar management for leadership, arranging meetings, appointments, and critical events while in a remote environment.
- Single handedly managing remote follow-ups on client matters, lease actions, and payments for efficient resolution without supervision.
- Maintained accurate digital records, client reports, and financial tracking for executive-level reporting.
- Served as a primary point of contact for residents and clients while exercising sound judgment on escalations.
Leasing Consultant
Greystar
09.2024 - 05.2025
- Served as the primary point of contact for clients remotely, responding to inquiries via phone, email, and online platforms with timely, professional, and solution-oriented support.
- Maintained detailed digital records of client interactions, applications, and documentation using CRM and property management systems.
- Coordinated property tours, move-ins, and meetings remotely, managing calendars and schedules independently to maximize efficiency.
- Without supervision managed the full application process, including screening applicants, verifying references, and processing lease agreements, exercising judgment and decision making independently.
Leasing Consultant
MAA Tiffany Oaks
05.2024 - 09.2024
- Single handedly generated leads and converted prospects into signed leases to boost company revenue.
- Proactively coordinated multiple calendars and property tours, managing appointments, move-ins, and meetings with minimal oversight.
- Maintained accurate digital records, applications, and lease documentation, ensuring compliance and supporting transparent reporting.
- Provided professional, personalized client support, addressing inquiries and building long-term trust while independently prioritizing tasks.
- Handled financial transactions, including collection and accurate recording of rent and fees, exercising full accountability.
Dental Front Desk
Nancy Schumann
06.2023 - 12.2023
- Independently managed high volume patient communications via phone, email, and messaging platforms, providing professional, solution oriented support while representing leadership.
- Proactively coordinated multiple calendars, scheduling appointments, confirmations, cancellations, and rescheduling to optimize provider availability.
- Maintained accurate digital records and confidential patient information, updating contact details, appointment notes, and documentation with full ownership.
- Remotely Communicated appointment details, reminders, and pre-visit instructions clearly and professionally, ensuring patient preparedness.
Dental Scheduler
Dr. Burden DDS
04.2023 - 08.2023
- Remotely managed and organized high-volume inboxes, voicemails, and scheduling requests, ensuring timely follow-ups, accurate documentation, and seamless patient communication.
- Independently confirmed appointments, followed up on missed visits, and proactively resolved scheduling conflicts to maintain continuity of care.
- Utilized digital scheduling systems, shared calendars, and remote collaboration tools to manage priorities from a virtual environment.
- Handled patient inquiries regarding availability, appointments, and office procedures remotely, providing solution-oriented support and clear guidance.
Skills
- Email and Inbox Management
- Remote Administrative Support
- Client & Customer Support
- Calendar Scheduling & Follow-Ups
- Data Entry & Document Preparation
Timeline
Assistant Community Manager
Greystar
05.2025 - Current
Leasing Consultant
Greystar
09.2024 - 05.2025
Leasing Consultant
MAA Tiffany Oaks
05.2024 - 09.2024
Dental Front Desk
Nancy Schumann
06.2023 - 12.2023
Dental Scheduler
Dr. Burden DDS
04.2023 - 08.2023