Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Instructional Assistant
Oak Grove Elementary School
Roanoke, VA
08.2014 - Current
Provide individual and small group instruction to students.
Work one-on-one with special needs students to help navigate through school challenges.
Grade assignments and tests and documented results into filing systems.
Organize instructional materials and activities for classrooms.
Monitor student progress and provided feedback to teachers regarding student achievement.
Develop positive relationships with students, colleagues, administrators, and community partners.
Implement behavior management strategies designed by the teacher or behavioral specialist.
Aide
Good Shepherd Preschool
Roanoke, VA
09.2007 - 05.2014
Assisted teachers with classroom activities and instruction.
Organized materials for the teacher's use in the classroom.
Assisted with planning and implementation of the curriculum.
Exhibited a high level of engagement and enthusiasm throughout the day.
Attended staff meetings and professional development sessions.
Office Manager/Front Desk Receptionist
Noble-Met, Ltd.
Salem, VA
01.1995 - 08.2001
Answered and forwarded phone calls, used intercom when necessary and responded to emails.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Organized company events including holiday parties, team building activities .
Performed general bookkeeping duties such as a cash flow log and creating journal entries.
Reviewed contracts for accuracy prior to signing off on behalf of the company as a notary.
Maintained impeccable office organization.
Managed office inventory and placed new supply orders.
Resolved customer inquiries and complaints.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Psychology
Mercyhurst University
Erie, PA
05-1994
Skills
Customer Service Excellence
Appointment Scheduling
Outstanding Telephone Etiquette
Attention To Detail
Relationship Building
Multitasking And Prioritization
Time management
Timeline
Instructional Assistant
Oak Grove Elementary School
08.2014 - Current
Aide
Good Shepherd Preschool
09.2007 - 05.2014
Office Manager/Front Desk Receptionist
Noble-Met, Ltd.
01.1995 - 08.2001
Bachelor of Arts - Psychology
Mercyhurst University
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