Jennifer Walters
Elizabethtown,PA
Summary
Accomplished transcriptionist with Rev, maintaining a 4.9 accuracy score over 7+ years. Expert in fast typing and proofreading, consistently meeting deadlines. Demonstrated patient-focused care as a medical assistant, enhancing workflow and patient satisfaction. Skilled in HIPAA compliance and phlebotomy, fostering trust and efficiency in healthcare settings.
Professional transcription expert prepared for this role with strong skills in accuracy, speed, and active listening. Proven ability to collaborate effectively with teams and adapt to changing needs while consistently delivering high-quality results. Reliable, focused, and skilled in maintaining confidentiality and managing multiple tasks efficiently.
Overview
15
15
years of professional experience
Work History
Freelance Transcriptionist
Rev
10.2019 - Current
- Transcribed audio files accurately, maintaining high-quality standards in diverse subject matters.
- Reviewed and edited transcripts for clarity and coherence, ensuring adherence to client specifications.
- Accuracy score maintained 4.9 out of 5 during my 7+ year tenure. Formatting score of 5.0 out of 5 during my 7+ year tenure.
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Used headsets and transcribing software to take dictation of medical documents.
- Consistently met or exceeded established productivity goals while maintaining a high level of accuracy across all completed assignments.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Contributed to the company''s growth by consistently delivering top-notch transcriptions that met or exceeded client expectations.
- Demonstrated versatility in handling diverse subject matter areas including legal, medical, technical, and business-related content.
Family Caregiver
Veterans Affairs
09.2014 - 05.2025
- Provided daily personal care and assistance to spouse suffering from cancer, ensuring comfort and dignity.
- Developed individualized care plan tailored to veteran's (husband's) specific needs and preferences.
- Coordinated medical appointments, facilitating effective communication between healthcare providers and veteran (husband).
- Advocated for veteran's (husband's) rights and benefits, navigating complex systems to secure necessary resources.
- Monitored health conditions, documenting changes and reporting concerns to appropriate medical personnel.
- Collaborated with multidisciplinary teams to enhance overall quality of care provided to veteran (husband).
- Organized and distributed medications daily.
- Completed PICC line training and administered PICC medications and flushes daily.
Medical Assistant/Receptionist
Bashline Family Practice
03.2011 - 09.2014
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Assisted healthcare providers by preparing examination rooms and ensuring necessary equipment availability.
- Maintained accurate patient records using electronic health record (EHR) systems for improved data integrity.
- Provided front desk support, handling patient inquiries and directing them to appropriate staff efficiently.
- Educated patients on procedures, medications, and follow-up care to enhance understanding and compliance.
- Streamlined administrative processes, reducing wait times and improving overall patient satisfaction scores.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
- Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
- Provided compassionate support to patients during challenging circumstances, ensuring they felt heard and understood.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Assisted healthcare providers with patient examinations and procedures.
- Conducted routine laboratory tests, ensuring timely results for effective clinical decision-making.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Education
High School Diploma -
Lower Dauphin
Hummelstown, PANo Degree - Nursing
Harrisburg Area Community College
Harrisburg, PASkills
- Fast typing speed
- Meeting deadlines consistently
- Proofreading proficiency
- Patience and concentration
- High accuracy level
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Patient-focused care
- Data entry
- Phlebotomy
- Procedure assistance
Timeline
Freelance Transcriptionist
Rev
10.2019 - Current
Family Caregiver
Veterans Affairs
09.2014 - 05.2025
Medical Assistant/Receptionist
Bashline Family Practice
03.2011 - 09.2014
High School Diploma -
Lower Dauphin
No Degree - Nursing
Harrisburg Area Community College