Proven track record in enhancing sales and customer satisfaction at Interacoustics US, adept at preparing closing documents and fostering strong business relationships. Expert in resolving title defects and maintaining databases, I bring a blend of meticulous document review skills and personalized service, ensuring seamless transaction processes and improved internal workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Realtor
Agent Referral Network
Lakeville, MN
03.2024 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties
Effectively negotiated purchase agreements to arrive at agreeable sales terms
Managed the timelines within the purchase agreement to ensure a successful closing
Knowledgeable of current market trends and conditions
Sales Administrator
Interacoustics US
Eden Prairie, MN
01.2023 - Current
Boosted sales by efficiently processing orders and coordinating with the sales team
Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services
Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings
Recorded accurate and efficient records in customer database
Kept detailed records of daily activities through online customer database
Mortgage Closer
Luminate Home Loans / LeaderOne Financial
Minneapolis, Remote
09.2020 - 03.2022
Reviewed approval, appraisal, title, and survey to make sure all Investor requirements were met
Reviewed file for address & name consistency
Updated fees if necessary
Confirmed pricing and lock to insure loan will be funded accurately
Reviewed and verified all proper compliance documents are in the file
Sent Initial Closing Disclosure (CD) to borrower 7-10 days prior to closing
Sent instructions to title company
Balanced file
Prepared closing package and communicated closing conditions to title company and loan team
Communicated with loan team to resolve missing documentation in the file
Ran Mavent for final compliance check
Prepared funding request and ordered wire
Reviewed final closing documents for completeness of signatures
Provided funding approval to title
Worked with Post-Closing to resolve any issues
Sent Post Closing CD to borrower if needed
Escrow Closer / Escrow Processor
Stewart Title
Woodbury, MN
12.2016 - 08.2017
Established and nurtured strong business relationships with realtors and lenders
Worked directly with buyers, sellers, agents & lenders to provide a great closing experience
Determined escrow requirements by reviewing the title and survey, purchase agreement and lender instructions
Obtained clear title by ordering payoffs, resolving title defects, and satisfying existing liens
Prepared title documents reviewed lender documents and completed closing by reviewing documents for accuracy and obtaining signatures and notarizing documents
Disbursed funds
Sent loan package back to the lender and cleared post-closing issues
Regional Council Manager at Illinois Network of Child Care Resource & Referral AgenciesRegional Council Manager at Illinois Network of Child Care Resource & Referral Agencies