Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer  Ward

Jennifer Ward

Raleigh,NC

Summary

Hardworking employee enthusiastic about becoming a successful leader in this company. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.

Overview

20
20
years of professional experience

Work History

Sales Rep/Retail Merchandiser

Advantage Solutions
Raleigh, NC
09.2020 - 03.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics
  • Building displays and maintaining.
  • Responsible for merchandising all client products throughout store in my territory

Merchandiser

Adams Brewing
New Bern , NC
04.2017 - 09.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Established strong vendor relationships to maintain and support business.
  • Worked with managers and advertising directors to optimize promotions.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Merchandiser

Coastal Beverage
Pollocksville, NC
05.2015 - 03.2017
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Verified products appeared at correct locations in proper quantities.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Established strong vendor relationships to maintain and support business.
  • Assembled quarter and full-size point of purchase promotional displays.

Jones County Asst. Register of Deeds

Jones County
Trenton, NC
05.2008 - 05.2012

Responsible for all daily office duties including all recording of documents, deposits, scanning and updating.


Acted in the place of the Registrar in her absence.


Interacted with all customers and other court staff.



Legal Assistant

Shapiro And Ingle
Charlotte, NC
02.2007 - 03.2012
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.

Retail Recruiter and Trainer

Computer Learning Solutions
Roanoke , VA
06.2001 - 04.2006
  • Coordinated in-store promotional events and provided brand and product collateral to draw customer interest.
  • Managed project performance to achieve goals while adhering to timelines and budgets.
  • Identified retail teams' specific training requirements and delivered tailored training programs to meet needs.
  • Exhibited high-level proficiency with Microsoft Office software and related applications.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Monitored day-to-day activities of [Type] company and employees, noting areas needing improvement and implementing plans for rectification.
  • Decreased training time by designing effective new training programs.
  • Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving [Result].
  • Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.

Education

Business Managemant

Appalachian State University
Boone, NC

High School Diploma -

Jones Senior High School
Trenton, NC
06.1997

Skills

  • Maintaining Customer Database
  • New Business Opportunities
  • Product and Service Knowledge
  • Continuous Improvement Strategies
  • Inside and Outside Sales
  • Unsupervised Learning
  • Complex Problem-Solving
  • Technological Knowledge
  • Pro Tools
  • Google Docs

Timeline

Sales Rep/Retail Merchandiser

Advantage Solutions
09.2020 - 03.2022

Merchandiser

Adams Brewing
04.2017 - 09.2019

Merchandiser

Coastal Beverage
05.2015 - 03.2017

Jones County Asst. Register of Deeds

Jones County
05.2008 - 05.2012

Legal Assistant

Shapiro And Ingle
02.2007 - 03.2012

Retail Recruiter and Trainer

Computer Learning Solutions
06.2001 - 04.2006

Business Managemant

Appalachian State University

High School Diploma -

Jones Senior High School
Jennifer Ward