Jennifer Ward

Monitor all elementary aged children during recess

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.

• Oversaw the timely processing of incoming shipments, expediting floor set-ups for new product launches and promotional events.
• Reduced out-of-stock occurrences by proactively monitoring inventory levels and coordinating replenishment efforts.
• Conducted regular audits to ensure compliance with company policies, identifying areas for process improvement.
• Ensured high standards of visual merchandising by guiding staff in proper display techniques and adherence to planograms.
• Collaborated with cross-functional teams to develop strategic plans for optimal merchandise flow and allocation.
• Managed and mentored a team of associates, providing ongoing training in efficient merchandise handling techniques.
• Adapted store layouts according to changing trends, creating an engaging shopping experience that consistently drove customer engagement and loyalty.
• Implemented loss prevention measures through diligent monitoring of stock movements, minimizing shrinkage rates within the store environment.
• Streamlined store operations for increased sales through optimal merchandise placement and organization.
• Enhanced customer satisfaction with timely and accurate product availability, ensuring a well-stocked store environment.
• Improved merchandise flow efficiency by implementing effective inventory management strategies.
• Motivated and mentored merchandise team to achieve high performance and job satisfaction.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Maintained updated product knowledge to successfully educate and advise customers.
• Interacted with customers to obtain feedback and drive satisfaction.
• Monitored and replenished display inventory and restructured according to available stock.
• Organized store merchandise racks by size, style, and color.
• Created visual displays to highlight new and featured products.
• Utilized paper, fabric and props to create displays.
• Monitored store traffic and customer engagement to determine display effectiveness.

• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Kept building spaces premises clean inside and outside.
• Maintained a well-organized supply closet for easy access to necessary tools.
• Replaced and refilled paper towel and toilet paper dispensers for users convenience.
• Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
• Collaborated with other custodial staff to complete larger projects efficiently and effectively.
• Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.