Diligent Executive Assistant with proven track record supporting C-level executives in high-pressure environments. Facilitated seamless executive operations through effective calendar management, travel coordination, and confidential communication handling. Demonstrated organizational and multitasking skills, utilizing problem-solving abilities to enhance executive efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Action Target
08.2021 - Current
Coordinate travel arrangements by booking airfare, hotel, and ground transportation.
Anticipate potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
Manage expense reports, budgets, and filing systems for management team.
Maintain confidentiality by handling sensitive information with discretion and professionalism.
Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
Manage complex calendar scheduling with focus on proper allocation of executive availability.
Respond to emails and other correspondence to facilitate communication and enhance business processes.
Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
Safeguard high standards in all documentation produced under my purview for accuracy.
Manage executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handle logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Promoted team productivity by keeping supplies organized and well-stocked.
Updated and maintained confidential databases and records.
Volunteered to help with special projects of varying degrees of complexity.
Boosted morale with event planning and coordination of company-wide functions, celebrations, or gatherings.
Administrative Support – Provided comprehensive administration support for corporate and executive level leadership. Administered office management support for 7 Vice Presidents with a commitment to excellence. Served as a primary contact, scheduled meetings, travel arrangements and conferences, maintained calendars, file maintenance, data entry, ordered supplies & inventory. Consistently met deadlines for special contracts and projects, reports and monthly billings. Protected all sensitive and confidential information.
Manage Direct Customer Accounts – I have created a great rapport with each of my customers, they know and trust me. Exceeded revenue targets and continue to drive positive sales growth. In the top 3 every month.
Sales Support – I have been the direct contact for all sales representatives and support and manage each of their orders. Receive, process, monitor and controlled customer purchase orders. Communicate the status of customers and orders and shipments.
Shipping and Logistics – Hazmat Certified.
A/P and A/R – Superior performance and knowledge of diverse department functions. Spearheaded a project to improve current Purchase Order processes. Processed and audited employee expense reports and verifying accuracy. Coded all invoices and accounts accurately. Processed and reconciled reports. Increased and sustained current collections from 50% to 90%. Prepared and send customer statements, bills and invoices. Analyzed accounts to discover discrepancies and resolve all variances promptly. Reporting, credit card processing and more.
Office Manager – Directed and implemented business operations while managing a team of 8 employees to drive business growth. Inspired the team to exceed customer expectations. Developed long and short term financial objectives focusing on a superior customer experience. Ensured that operations were maintained and followed all local, state and federal safety guidelines.
Inventory – I have been involved in manual inventory counts and reporting.
Safety and Compliance – I ensured a safe, healthy work environment for all employees. I ensure that we operate in a legal and ethical way.
Procurement – Sourced all chemicals and supplies for the company. Create and send Purchase Orders.
Product knowledge – Always continuing to learn and improve my knowledge on all products and services in this industry.
Data Entry – 75 wpm
Sales and Use Tax – Oversee tax filings for sales and use tax within multiple states.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Office Manager
Good Earth
01.2008 - 01.2015
Cash Handling
Reporting
A/P and A/R
Payroll
Scheduling
Data Entry
Record Keeping
Deposits
Taxes
Problem Solver
Education
Associates Degree -
UVSC
01.1997
Cosmetology License - Cosmetology
Renaissance Academy
Provo
01.2016
Hazmat Handling
DG Training
Online
01.2021
Notary License - Notary
Utah State Notary
Online
01.2018
Skills
Meticulous attention to detail
Information confidentiality
Document preparation
Executive support
Expense reporting
Strong problem solver
Certified in 10-key
Honest and dependable
Schedule & calendar planning
Self-starter
Administrative support
Resourceful
Office management
Travel administration
Professional and mature
Critical thinking
Team coordination
Project planning
Certification
Certified Notary, State of Utah - Expires 9/13/2027
Timeline
Executive Assistant to the Chief Executive Officer