Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Warne

Odessa,TX

Summary

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

Cavender's Boot City
02.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Cashier

Cavender's Boot City
02.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Pulled web orders
  • Assisted Store Manager with back office work

Sales Associate

Cavender's Boot City
11.2021 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Richard Milburn Academy
Odessa, TX
10-2005

Skills

  • Problem-solving
  • Customer experience
  • Customer service and engagement
  • Upselling and cross selling
  • Mentoring and coaching
  • Inventory counting
  • Staff development
  • Delegating work

Timeline

Assistant Store Manager

Cavender's Boot City
02.2024 - Current

Cashier

Cavender's Boot City
02.2023 - 02.2024

Sales Associate

Cavender's Boot City
11.2021 - 02.2023

High School Diploma -

Richard Milburn Academy

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Jennifer Warne