Jennifer Warner
Muncie,IN
Summary
Adept at managing high-volume tasks with precision, I led a team at Fraternal Order of Police to uphold data integrity, showcasing my strong work ethic and attention to detail. Skilled in customer service and cash handling, my contributions enhanced operational efficiency and customer satisfaction across roles, including a pivotal position at Marathon Oil.
Experienced with data validation, ensuring accuracy and compliance. Utilizes analytical skills to identify and rectify discrepancies. Strong understanding of data management and quality assurance processes.
Overview
20
20
years of professional experience
Work History
Credit Card Validator
Fraternal Order of Police
03.2016 - 01.2019
- Maintained exceptional attention to detail while reviewing large volumes of complex information for accuracy and consistency.
- Managed a team of junior validators, providing guidance on best practices and overseeing their work to maintain high levels of accuracy across all projects they were involved in.
- Used upmost integrity when accessing personal and sensitive information.
- Multi-tasking in a very fast paced environment.
Cashier Team Lead
Marathon Oil
07.2004 - 02.2009
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
CNA
Brookside Haven Nursing Home
04.2001 - 03.2003
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Machine Operator
DIY Group
06.1999 - 10.2001
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Education
Associate of Applied Science - Psychology
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
Skills
- Accuracy and precision
- Customer service
- Patient care
- Strong work ethic
- Good communication
- Effective communication
- Cash handling
- Compassion and empathy
- Punctual and reliable
- Workplace safety
- Feeding assistance
- Cash register operation
Timeline
Credit Card Validator
Fraternal Order of Police
03.2016 - 01.2019
Cashier Team Lead
Marathon Oil
07.2004 - 02.2009
CNA
Brookside Haven Nursing Home
04.2001 - 03.2003
Machine Operator
DIY Group
06.1999 - 10.2001
Associate of Applied Science - Psychology
Ivy Tech Community College of Indiana
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