Jennifer Warren
Houston,TX
Summary
Hello I am Jennifer I am moving to Houston, Tx February 1st and looking for employment.
Proven in enhancing customer experiences at Courtyard by Marriott, I excel in food safety and customer service. Skillfully managed events and improved efficiency, demonstrating strong time management and composure under pressure.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bistro Server
Courtyard by Marriott
05.2023 - Current
- Set up tables according to special event requirements or guest requests while adhering to the restaurant's standards.
- Coordinated private events at the bistro successfully, managing all aspects from reservations to menu customization.
- Improved table turnover rates by anticipating guest needs and attending to them promptly throughout the meal experience.
Front Desk Receptionist
Curtiss Ryan Honda
11.2018 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Hostess Manager
Joe's American Bar and Grille
03.2017 - 01.2021
- Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
Education
High School Diploma - General Studies
Central High School
Bridgeport 09.2014
Skills
- Order taking
- Food safety awareness
- Food presentation
- Time management
- Reliable and responsible
- Customer service
- Patience and composure
Certification
- Dental assisting
- medical administrative assisting
- bartending TiPS Certification
- community health worker certification
Reference
- Tamara McQueen 203-360-3681
- Cynthia Reynolds 203-224-8807
- Shaunna Thompson 203-727-2647
- Cheyanne Gooden 346-425-2644
Timeline
Bistro Server
Courtyard by Marriott
05.2023 - Current
Front Desk Receptionist
Curtiss Ryan Honda
11.2018 - 06.2023
Hostess Manager
Joe's American Bar and Grille
03.2017 - 01.2021
High School Diploma - General Studies
Central High School