Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Warren

McKenzie,TN

Summary

Dynamic RN Unit Manager with NHC Healthcare Tennessee, recognized for enhancing patient satisfaction through effective communication and compassionate care. Skilled in clinical judgment and team leadership, I successfully reduced medication errors and fostered collaborative environments, ensuring optimal patient outcomes and high-quality service delivery. Team champion when making change to EMAR and traveling to other centers to implement and train on the new system.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

21
21
years of professional experience

Work History

RN Unit Manager

NHC Healthcare Tennessee
08.2004 - Current
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

RN Supervisor

Amedysis Home Health
04.2017 - 02.2018
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
  • Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
  • Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
  • Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
  • Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
  • Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.

Education

Associate of Applied Science - Nursing

Dyersburg State Community College
Dyersburg, TN

Skills

  • Basic life support
  • Wound care
  • Clinical judgment
  • CNA Instructor
  • Discharge planning
  • Team leadership
  • Precepting
  • CNA/LPN Supervisor
  • Verbal and written communication
  • Care plan development and meeting with families
  • Time management
  • Decision-making
  • Multitasking Abilities
  • Customer relationship management
  • Attention to detail
  • Multitasking
  • Compassion and empathy

Timeline

RN Supervisor

Amedysis Home Health
04.2017 - 02.2018

RN Unit Manager

NHC Healthcare Tennessee
08.2004 - Current

Associate of Applied Science - Nursing

Dyersburg State Community College

Similar Profiles

CREATE PROFILE
Jennifer Warren