Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jennifer Washburn

Norris City,IL

Summary

Education and Business professional, accomplished in organizing teacher curricula, assisting with lessons and collaborating with other professionals to provide highest level of education/ management for each student/employee. Motivational and encouraging attitude which supports students' and team members ' self-empowerment. Driven to provide academic and emotional guidance for students and provide supportive coaching and direction to employees. Also, I am a very business and goal driven manager who has helped accomplish great results within companies I have managed.

I am a friendly, outgoing, enthusiastic business manager eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. My reputation includes clear understanding of tasks and training in Business Management and Human Resources. Motivated to learn, grow and excel in the company. Hardworking and passionate job seeker with strong organizational skills eager to secure the position. Ready to help a motivated team achieve company goals.

Overview

13
13
years of professional experience

Work History

Substitute Teacher

Local Unit Scool Districts
08.2011 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Studied changing regional curriculums to maintain knowledge of lesson plans for short- and long-term substitute positions.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Assigned, explained and graded homework.
  • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
  • Integrated existing and new technology into classroom to help provide creative and fun learning environment.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Administered standardized assessments with strict requirements and documented information in permanent records.
  • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
  • Helped students develop life-long learning skills and good study habits.
  • Supervised lunchroom and recess activities.
  • Organized lesson plans using teaching software for long-term interim assignments.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Provided instruction for students in core subject areas.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Administered and graded tests and quizzes and reported performance to primary teacher.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Worked with principal's office on disciplinary and safety issues.
  • Developed rules and set goals to maintain order in classroom.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.

Manager

Body Central
Paducah, Kentucky
06.2010 - 09.2010
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Accomplished multiple tasks within established timeframes.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Evaluated report data to proactively adjust and enhance operations.
  • Directed staff and managed annual capital budget.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Prepared and recommended long-range plans for development of department personnel.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Monitored expenditures to mitigate risk of overages.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Recruited and hired top performers to add talent and value to department.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Assistant Manager

Maurices
Harrisburg, IL
10.2008 - 01.2010
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Compiled financial data to comply with budget.
  • Developed strategy to increase sales and drive profits.
  • Monitored security to protect employees, customers and property.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.
  • Created employee schedules to align coverage with forecasted demands.
  • Strengthened operational efficiency to remain cost-effective while maintaining quality service.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
  • Reduced financial discrepancies to minimize threats to health and productivity of business.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Reduced financial discrepancies by monitoring credit card sales and deposits.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Paraprofessional

NCOE School District
Norris City, Illinois
- '
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Graded tests and papers and recorded grades for teaching staff.
  • Managed workflows of classroom volunteers and trained on school procedures.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Reported on student progress, behavior and social skills to parents.
  • Prepared reports and paperwork for parent-teacher conferences.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Maintained head count and attendance sheets.
  • Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Organized and led practice, research and lab assignments.
  • Prepared instruction materials, constructed bulletin boards and set up work areas.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Implemented practice exercises and group assignments to assist students in quick information grasping.
  • Prepared learning materials, helping teachers prepare for daily instruction.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Implemented practice exercises and used repetition, enabling students to grasp new concepts quickly.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

Education

Dr. - Metaphysics

Universal Life Church Ministries
Sacramento, California
02.2022

Doctorates - Divinity

Universal Life Church Ministries
Sacramento, California
02.2022

Masters - Human Resources

Mid-Continent University
Mayfield, KY
12.2012

Bachelors - Business Management

Mid-Continent University
Mayfield, KY
12.2009

Associates - Elementary Education

Southeastern Illinois College
Harrisburg, Illinois
05.1999

Skills

  • Reinforcing Learning Concepts
  • Coordinating with Teachers and Specialists
  • Verbal and Written Communication
  • Computer Skills
  • Supervising Classroom Activities
  • Lesson Planning and Preparation
  • School Policy and Rules Enforcement
  • Teacher Support and Collaboration
  • Small Group and Individual Assistance
  • Organizing and Distributing Materials
  • Effective Communication
  • Tutoring and Mentoring
  • Encouraging Participation and Inclusivity
  • Communicating with Parents and Teachers
  • Facilitating Online Learning
  • Helping Students with Special Needs
  • Audio-Visual Demonstrations
  • Individualized Educational Plans
  • Classroom Maintenance and Inventory
  • Experience with Diverse Student Populations
  • Electronic Grading Software
  • Organization and Prioritization
  • Instructional Exhibits and Displays
  • Student Behavior and Progress Reporting
  • Calm and Patient Demeanor
  • Reading and Writing Support
  • Enthusiasm for Students and Teaching
  • Microsoft Office
  • Individual Student Assistance
  • Curriculum-Based Lessons
  • Creating a Safe Learning Environment
  • Computer and Microsoft Office Skills
  • Classroom Management
  • Collaborative and Team-Oriented
  • Classroom Technology
  • First Aid
  • Multicultural Awareness
  • Games and Manipulatives
  • Mathematics Instruction
  • Creating Visual Displays
  • Preparing Instructional Materials
  • Google Apps for Education
  • Clerical Support
  • Study Skills Development
  • Secondary Education
  • Student Health and Safety
  • Laboratory Monitoring
  • Multimedia Presentations
  • Behavioral Disorders
  • Paperwork and Reporting
  • Group Sessions
  • Technical and Computer Proficiency
  • Appropriate Age Group Experience
  • Special Education
  • Art and Handcraft Demonstrations
  • Promoting Social and Emotional Development
  • ECT Certification
  • Positive Reinforcement Methods
  • Flexible Work Schedule
  • Parent-Teacher Conferences
  • Cognitive Disabilities Knowledge
  • Classroom Support
  • Preschool Programs
  • Instructional Techniques
  • Google Slides
  • Computer and Software Instruction
  • No Child Left Behind Requirement
  • Instructional Strategies
  • Ensuring Safety and Injury Prevention
  • Inventory and Requisition of Instructional Materials
  • Instructing Small Groups
  • State CDE Approved Paraprofessional
  • Payroll Computation
  • Group Dynamics
  • Motivating and Inspiring Students
  • Strong Work Ethic and Dependable
  • Role Playing and Interaction Methods
  • Grading and Reviewing Student Work
  • Caring and Empathetic Demeanor
  • Positive Learning Environment
  • Early Childhood Training
  • Educational Assistance
  • Inpatient Treatment
  • Lessons and Activities
  • Classroom Computer Maintenance
  • Educational Settings
  • Conflict Resolution Techniques
  • Climate Information
  • Staff Collaboration
  • Lesson Plan Implementation
  • Student Progress Reporting
  • Classroom and Activity Supervision
  • Special Assignments
  • Understanding of Content
  • Concept Studies
  • Classroom Integration
  • Classroom Management
  • Behavior Management
  • Assigning and Grading Work
  • Positive Reinforcement Strategies
  • Active Participation
  • Individualized Care
  • Ability to Be Flexible
  • Positive Interactions
  • Room Arrangements
  • Class Encouragement
  • District Standards
  • Field Trip Monitoring
  • School Administration
  • Interactive Media
  • Family Involvement
  • Personalized Support
  • Educational Opportunities
  • Lunchtime Assistance
  • Behavioral Neurology
  • Group Classes
  • Client Satisfaction
  • Substitute Teacher Coordination
  • Teacher Assistance
  • Consistent Supervision
  • Group Assistance
  • Microsoft Word
  • Student Counseling
  • Small Group Leadership
  • Teaching Life Skills
  • Virtual Communities
  • Online Systems
  • General Housekeeping
  • Fine Motor Skills
  • Supply Stocking
  • Continuous Improvement Strategies
  • Disciplinary Measures
  • Microsoft PowerPoint
  • Classroom Practices
  • Test and Assignment Evaluation
  • Normalization Techniques
  • Textbook Selection
  • Inventorying Supplies
  • Collaborative Environments
  • Instructional Assistance
  • Managing Cash Register
  • Managing Terminations
  • Scheduling and Coordinating
  • Employee Coaching and Motivation
  • Managing Employee Relations
  • Performance Tracking and Evaluations
  • Managing Reception
  • Staff Management
  • Issue and Conflict Resolution
  • Managing Props
  • Food and Beverage Management
  • Project Management
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Strategic Planning
  • Managing Laborers
  • Contract Development and Management
  • Technical Proficiency
  • Managing Files and Records
  • Managing Routines
  • Reconciling Cash Drawers
  • Configuration and Management
  • Timelines and Milestones
  • Fiscal Management
  • Maintenance and Repair Management
  • Job Assignments
  • Overseeing Employees
  • Productivity Performance
  • Managing Career Progression
  • Complex Problem-Solving
  • Human Resource Management
  • Managing Revenue Projections
  • Business Analysis
  • Payroll Management
  • Performance Monitoring and Evaluation
  • Management Training
  • Mathematical Calculation and Reasoning
  • Business Leadership
  • Records Organization and Management
  • Inventory Management
  • Program Optimization
  • Department Oversight
  • Human Resources Oversight
  • Shift Scheduling
  • Store Merchandising
  • Administrative Management
  • Finance and Accounting Oversight
  • Policy Development and Enforcement
  • Financial Statement Review
  • Sales Strategies
  • Supply Ordering
  • Cash Management
  • Recruiting and Hiring
  • Time Management
  • Focus and Follow-Through
  • Sales Tracking
  • Problem Anticipation and Resolution
  • Multitasking and Organization
  • Employee Training
  • Policies and Procedures
  • Originality and Creativity
  • Pricing Strategies
  • Staff Supervision
  • Customer Service
  • Employee Terminations
  • Team Development
  • Retail Merchandise Quality Standards
  • Complaint Resolution
  • Sales Promotion
  • Work Planning and Prioritization
  • Loss Prevention Procedures
  • Positive and Friendly
  • Security System Monitoring
  • Leading Staff Meetings
  • Bank and Safe Deposits
  • Report Generation
  • Special Events
  • Competitor Monitoring
  • Delegating Work
  • Location Marketing
  • Replenishment and Recovery
  • Profit and Loss
  • Waste Management and Reduction
  • Payroll Administration and Timekeeping
  • Standards and Practices
  • Shelf Organizing
  • Product Transportation
  • Materials Planning and Logistics
  • Environmental Impact Management
  • Price Structuring
  • Process Development and Streamlining
  • Morale Improvements
  • Advertising Campaign Development
  • Special Promotions Planning
  • Store Operations Oversight
  • Effective Selling Techniques
  • Business Growth Initiatives
  • Employee Motivation
  • Accessories and Footwear
  • Customer Relations
  • Profit and Loss Statements
  • Layout Planning
  • Money Handling
  • Leadership
  • Employee Performance Evaluations
  • Retail Store Management
  • Operational Efficiency
  • Corrective Actions
  • Knowledge of Candidates
  • Supplier Monitoring
  • Feedback Acceptance
  • Gift Wrapping
  • Merchandise Packaging
  • Work Task Prioritization
  • Inventory Stocking
  • Product Location
  • Cooperative Attitude
  • Price Identification
  • Cash Register Operation
  • Fitting Room Oversight
  • Customer Transactions
  • Sweeping and Mopping
  • Credits and Refunds
  • Shipment Procedures
  • Billing and Payment Processing
  • POS Systems
  • Guest Satisfaction
  • Cash Drawer Management
  • Customer Assistance
  • Basic Math Functions
  • Answering Customer Questions
  • Cashier Abilities
  • Stocking and Replenishing
  • Service Minded
  • Collaborative Relationships
  • Speaking Clearly
  • Checkout Station Oversight
  • Energetic and Outgoing
  • Return and Exchange Processing
  • Telephone Reception
  • Coin and Currency Counting
  • Guest Flow
  • Professional Telephone Etiquette
  • Adaptable and Flexible
  • Transaction Approvals
  • Adaptability and Dependability
  • Store Opening and Closing
  • Employee Scheduling
  • Policy Enforcement
  • Team Leadership
  • Team Contribution
  • Rewards Tracking
  • Staff Assignments
  • Cash Handling
  • Providing Feedback
  • New Hire Training
  • Greeting and Seating Clients
  • Strong Organizational Skills
  • Supply Inventory Control
  • Motivational Leadership
  • Customer Loyalty
  • Workflow Schedules
  • Maintaining Clean Work Areas
  • Appointment Coordination
  • Goal Attainment
  • Office Meetings
  • Personnel Management
  • Meeting Support
  • Regulatory and Statutory Compliance
  • Office Supplies and Inventory
  • Personnel Scheduling
  • Training Initiatives
  • Medicaid Application
  • Directing Team Members
  • Performing Evaluations
  • Highly Efficient and Productive
  • Correspondence Writing
  • Organizing and Categorizing Data
  • Employee Performance Reviews
  • Employee Communications

Certification

  • Ordained Ministers License
  • Substitute Teachers License
  • Foster Parent License
  • Trauma training certification for DCFS
  • Associate, Bachelors, and Masters Certification in Retail Management from the Manager's Toolbox at Maurices
  • Paraprofessional Certification
  • 11 different FEMA certificates
  • Associates, Bachelors, Masters Certificates in the Maurices Company Manager's Toolbox Program


Accomplishments

  • Developed course plans aimed at meeting academic, intellectual, and social needs of each student.
  • Supported 2 classroom teachers in implementing a developmentally-appropriate curriculum for a group of 12-15 students.
  • Awarded multiple bonuses for punctuality, goals, and outstanding attendance met in Management
  • Achieved excellence through effectively helping others.
  • Supervised team of 12 staff members.
  • Achieved honors by completing tasks with accuracy and efficiency.

Timeline

Substitute Teacher

Local Unit Scool Districts
08.2011 - Current

Manager

Body Central
06.2010 - 09.2010

Assistant Manager

Maurices
10.2008 - 01.2010

Paraprofessional

NCOE School District
- '

Dr. - Metaphysics

Universal Life Church Ministries

Doctorates - Divinity

Universal Life Church Ministries

Masters - Human Resources

Mid-Continent University

Bachelors - Business Management

Mid-Continent University

Associates - Elementary Education

Southeastern Illinois College

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Jennifer Washburn