Jennifer Way
Largo,FL
Summary
Professional, customer-oriented individual. Dedicated to cultivating positive guest, staff and management connections. Extremely hard working, observant, goal-oriented, willing to learn, and known for finishing assignments ahead of schedule. Interested in receptionist, dispatcher, or admin assistant jobs. Looking to further my skills and will be a valuable asset to any company.
Overview
4
4
years of professional experience
Work History
Payroll & Admin Assistant
Joule Yacht Transport
05.2023 - 07.2023
- Answer phone and direct calls accordingly.
- Run reports, file, and perform data entry on multiple platforms.
- Generate settlement sheets for drivers through TMW Suite by calculating rates, expenses, deductions, etc.
- Process payroll by entering the amounts obtained from settlement sheets and calculating overtime, vacation, and sick hours.
- Submit payroll and email employees a copy of their pay.
- Partake in many other miscellaneous office duties.
Optical Technician
Bausch + Lomb
10.2022 - 03.2023
- Polish intraocular lens with meticulous attention to detail and the ability to spot imperfections.
- Record the quality of the lens and reject the defected.
- Adhere to Good Manufacturing Practices (GMP) guidelines.
- Achieve a quota of over 900 lens every shift.
- Train new employees, monitoring their performance.
Lead Generator
PostcardMania
04.2021 - 08.2022
- Make phone calls to prospects and customers.
- Contact new leads within five minutes.
- Keep leads interested in marketing products/services.
- Transfer or “Hot Pass” the call to a marketing consultant.
- Keep track of contacts and edit their files when necessary.
- Reach a weekly quota for both myself and my team.
Retail Clerk
Publix Super Markets
05.2019 - 11.2021
- Greet customers and provide excellent service on the front-lines.
- Bag groceries in an organized manner.
- Help customers find store products and answer questions.
- Unload groceries into customers’ vehicles and return carts into store.
- Collect go-backs and return them onto shelves.
- Ensure work area is neat, cleaned, and fully stocked.
Education
Associate of Science - Hospitality And Tourism Management
St Petersburg College
Associate of Arts - General Studies
St Petersburg College
Skills
- Organization & Efficiency
- Payroll Processing
- Relationship Building
- Multitasking & Prioritization
- Time Management
- Administrative Support
- Problem Resolution
- Customer Satisfaction
- Attention to detail
- Critical Thinking
- Outbound Telemarketing
- Decision-Making
Accomplishments
- The WOW! Award
- Hottest "Hot Passer" Award
Issued by PostcardMania | 07/2022
Issued by PostcardMania | 05/2021
Timeline
Payroll & Admin Assistant
Joule Yacht Transport
05.2023 - 07.2023
Optical Technician
Bausch + Lomb
10.2022 - 03.2023
Lead Generator
PostcardMania
04.2021 - 08.2022
Retail Clerk
Publix Super Markets
05.2019 - 11.2021
Associate of Science - Hospitality And Tourism Management
St Petersburg College
Associate of Arts - General Studies
St Petersburg College