Summary
Overview
Work History
Education
Skills
Timeline
Server

Jennifer Weaver

Williamstown,NJ

Summary

  • Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Good Delivery

Door Dash
Williamstown, NJ
10.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Carried heavy trays, packages and boxes from delivery vehicle to areas designated by customers.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Fostered positive working relationships with regular customers.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Delivered packages to customer doorsteps and business offices.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Adhered to safe lifting techniques to avoid injuries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Waitress

Peters Diner
Williamstown, NJ
04.2010 - 04.2022
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Electrician -

Pennco Tech
Blackwood, NJ
03.2016

Yes - All

Clearview Regional High School
Mullica Hill, NJ
06.2001

Skills

  • Valid Driver's License
  • Dependability and Honesty
  • Customer Relationships
  • Attention to Detail
  • Traffic Laws and Regulations
  • Time Management
  • GPS Navigation
  • Customer Service
  • Efficiency and Time Management
  • Sales Quota Achievement
  • Mileage Tracking
  • Safe Driving Practices
  • Quality Assurance
  • Customer Retention
  • Shopping Orders
  • Order Picking and Processing
  • Residential Delivery Etiquette
  • Excellent Sense of Direction
  • Familiarity with DOT Regulations
  • Corrective Actions
  • Transportation Logs
  • Contactless Deliveries
  • Services Promotion
  • Map Reading Skills
  • Customer Presentations
  • Valid Vehicle Insurance and Registration
  • Strong Working Relationships
  • Basic Math Skills

Timeline

Good Delivery

Door Dash
10.2021 - Current

Waitress

Peters Diner
04.2010 - 04.2022

Electrician -

Pennco Tech

Yes - All

Clearview Regional High School

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Jennifer Weaver