Results-driven professional with extensive experience in veterinary administration and management, specializing in customer relations and problem-solving. Demonstrated proficiency in AviMark, Cornerstone, Pulse, and Bamboo, with a strong focus on quality assurance standards. Detail-oriented with exceptional analytical skills and a solid work ethic, committed to fostering transparency and integrity in the workplace.
● Led a team of 12-volunteer caseworkers for a non profit animal rescue with accountability for screening & placing rescued animals in foster care and adoptive homes
● Coordinated the development and recruitment of foster-homes
● Managed relationships with vet clinics, foster homes, boarding facilities, and shelters.
● Developed a policies and procedures for newly recruited caseworkers, trained volunteers
● Doubled the number of foster homes in less than 12 months and increased adoptive homes by 100% in less than a year.
● Maintained medical records & inventory using AviMark sorftware