Jennifer Bolebruch

• Promptly managed potential Client inquiries to schedule tours without any delay
• Organized client meetings and negotiated contracts to explain services offered.
• Tracked event sales performance using CRM software and analyzed results to identify areas for improvement.
• Facilitated effective communication between clients and internal departments including catering and design to ensure all event requirements were successfully met.
• Established relationships with vendors, suppliers and sponsors to secure discounts or exclusive packages for customers.
• Implemented effective pricing strategies tailored to each event based on market conditions and customer needs.
• Collaborated with marketing teams to create effective campaigns targeting prospective customers.
• Developed and maintained strong professional relationships with clients and vendors resulting in increased repeat business and recommendations
• Coordinated with other departments to ensure smooth flow of operations.

• Organized business-wide internal meetings, board meetings, conference calls and staff meetings
• Supported sales and marketing initiatives by scheduling client events
• Collaborated with team leaders to determine and oversee operating budget
• Launched new company website and supported word press system integration
• Organized and kept detailed files and archives for client information
• Quoted and prepared proposals for business services with Quickbooks
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
• Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
• Scheduled appointments and maintained master calendar
• Prioritized project components and organized scopes
• Oversaw office inventory and timely reordering of supplies

• Interviewed, hired and trained new team members
• Communicated and exemplified the company's vision and goals
• Forecasted, scheduled and monitored labor to be consistent with store traffic
• Checked menus to verify current selection availability and cleanliness
• Greeted all customers
• Answered phones politely and promptly, accurately recording and confirming reservations
• Maximized employee morale and corrected performance issues in accordance with established standards
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
• Evaluated department conditions and operations to determine strengths and areas for improvement
• Managed efficient, friendly and effective 18 person crew
• Managed customer service by training staff, overseeing operations and resolving issues quickly
• Delegated daily tasks to team members to optimize team productivity
• Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols

Spent 6 Years parenting my Children. My youngest is now in school and i am ready to return to a fulfilling full time career

• As the Event Coordinator, I assisted the management team with up coming events.
• I handled set up, break down and ensured events went as planned.
• I also helped bring in sales through marketing to the community.
• Accomplishments I really enjoyed the experience working in hospitality.
• I gained great experiences in customer service.

• Vacation home cleaning company
• I maintained over 100 properties, Ensuring that they were cleaned and ready for guests between appointed time frames
• Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
• Started business on strong foundation by creating and implementing detailed business plan
• Controlled costs by keeping inventory in line with current needs