Jennifer Welcom
Summary
Hardworking and focused administrative professional offering exceptional leadership skills, excellent customer service, communication, planning and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, drafting reports, clerical support, managing mail and updating tracking spreadsheets.
Overview
25
25
years of professional experience
Work History
Secretary to the Assistant Principal
Douglas County School District
Castle Rock, CO
08.2016 - Current
- Responsible for providing clerical and secretarial support to Assistant Principal
- Maintain Assistant principal's calendar, make appointments, schedule meetings and conferences
- Maintain files on personnel, including evaluations, other confidential information including emergency contacts and crisis management process
- Dealing with matters of highly confidential nature
- Draft and produce letters, memoranda, reports, special projects; such as newsletters, handbooks and other related materials and documents in accurate and timely manner
- Manage variety of personnel functions, such as substitute teachers, processing substitute teachers pay, lunch detention and after school detention
- Maintain advanced proficiency in technology systems used in schools
- Cross-train and support clerical personnel
- Perform other related duties as assigned or requested.
Sr. Administrative Assistant
Allstate Insurance Company
Englewood
10.1999 - 08.2016
- Support senior level managers and their staff
- Run daily operational reports
- Process personnel changes in HR including attendance records, new hires, transfers, promotions, demotions and terminations
- Contact person for all office services such as maintenance issues, repairs, supplies and incoming/outgoing mail
- Office security administrator
- Process and prepare Department of Insurance complaints
- Schedule all travel arrangements, internal and external business meetings, appointments, conferences, and office parties/events
- Maintain inventory and order office supplies and equipment
- Process accounts payable invoices
- Business Continuity Plan owner
- Answer and route telephone calls and messages to appropriate personnel
- Greet visitors and process their security badges
- Assist with various department projects
- Perform clerical support including: composing and editing correspondence, maintain files, sort mail and photocopying
- Issue and maintain security badges for all staff in office
- Maintain office LRN training logs to ensure all staff is in compliance
- Perform other related duties as assigned or requested.
Education
BBA - Business Administration
Nyack College
05.2011
Associate of Arts - Business Administration
Suffolk County Community College
05.2002
Certificate - Certified Nursing Assistant
Eastern Suffolk BOCES
05.1992
Skills
- Administrative Duties
- Attendance Reporting
- Calendar management
- Security Procedures
- Confidentiality and Data Protection
- Student and Parent Relations
Timeline
Secretary to the Assistant Principal
Douglas County School District
08.2016 - Current
Sr. Administrative Assistant
Allstate Insurance Company
10.1999 - 08.2016
BBA - Business Administration
Nyack College
Associate of Arts - Business Administration
Suffolk County Community College
Certificate - Certified Nursing Assistant
Eastern Suffolk BOCES