Jennifer Wells-Jokinen
Sacramento,CA
Summary
Adept at ensuring seamless event operations at Rudy's Hideaway Lobsterhouse, I excelled in high-pressure environments, showcasing strong multitasking and interpersonal skills. My expertise in food presentation and sanitation practices significantly enhanced guest satisfaction and event success, making every moment memorable through meticulous service and team collaboration.
Overview
1
1
year of professional experience
Work History
Catering Staff Member
Rudy's Hideaway Lobsterhouse
11.2023 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Cleared dishes and glassware quickly following each course.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Maintained flexible work schedule to meet event needs.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Delivered catered food and supplies to facility for on-time set-up.
Special Events Server
Saint Johns Program
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Buisness
CSU, Sacramento
Sacramento, CA06.2001
Skills
- Table Setting
- Food presentation
- Sanitation Practices
- Basic accounting
- Tableside Service
- Meal delivery
- Interpersonal Relations
- Food restocking
- Food Safety
- Table preparation
Timeline
Catering Staff Member
Rudy's Hideaway Lobsterhouse
11.2023 - Current
Special Events Server
Saint Johns Program
04.2023 - Current
Bachelor of Science - Buisness
CSU, Sacramento