Summary
Overview
Work History
Education
Skills
Certification
CPR
Timeline
Generic

Jennifer West

Petal,MS

Summary

Accomplished Accounts Receivable Manager at Garner Lumley Electric Supply, adept in bookkeeping and fostering client relationships, significantly reduced outstanding balances. Skilled in financial document review and verbal communication, consistently ensured accuracy and compliance, enhancing operational efficiency. Demonstrated expertise in decision-making and scheduling, contributing to a results-driven team environment.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Financial Coordinator

Hattiesburg Oral Surgery
05.2023 - Current
  • Explained insurance benefits, fees and procedures to patients.
  • Answered questions over phone and in-person regarding billing, scheduling and treatment.
  • Provided excellent customer service to patients and medical staff.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Facilitated communication between patients and various departments and staff.
  • Responded to inquiries by directing calls to appropriate personnel.


Receptionist

Purvis Animal Clinic
03.2021 - 05.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Organized, maintained and updated information in computer databases.

Fire Watch

Performance Contractors
08.2020 - 02.2021
  • Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
  • Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
  • Conducted regular inspections of work sites, identifying and addressing potential fire risks proactively.


Accounts Receivable Manager

Garner Lumley Electric Supply
01.1993 - 12.2014
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Prepared bills receivable, invoices, and bank deposits.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Reduced outstanding account balances through diligent follow-up on past due invoices.
  • Reconciled daily AR ledger and verified proper posting.
  • Updated aging reports based on daily audits.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Education

Associate of Arts -

Jones County Junior College
Ellisville, MS
12.2003

High School Diploma -

Perry Central High School
New Augusta, MS
05.1991

Skills

  • Bookkeeping
  • Verbal and written communication
  • Accounts Receivable
  • Data Entry
  • Invoice Processing
  • Filed Sales Tax
  • Appointment Scheduling
  • General Ledger
  • Telephone Etiquette
  • Financial document review
  • AP/AR invoicing
  • Statement Reconciliation
  • Pricing and costing
  • Customer Service
  • Decision-Making
  • Phone and Email Etiquette
  • Scheduling

Certification

CPR Certified

OSHA 3-HR Out Reach Training for the Construction Industry

CPR

Basic Life Support

Timeline

Financial Coordinator

Hattiesburg Oral Surgery
05.2023 - Current

Receptionist

Purvis Animal Clinic
03.2021 - 05.2023

Fire Watch

Performance Contractors
08.2020 - 02.2021

Accounts Receivable Manager

Garner Lumley Electric Supply
01.1993 - 12.2014

Associate of Arts -

Jones County Junior College

High School Diploma -

Perry Central High School

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