Summary
Overview
Work History
Education
Skills
Certification
References
Awards
Military Experience
Timeline
Generic

Jennifer West

Montclair,NJ

Summary

Dedicated and detail-oriented Security Officer with over 20 years of experience in law enforcement, school security, and public safety, including 13 years specializing in education security and truancy. Proven expertise in ensuring the safety of students, personnel, visitors, and property while projecting a vigilant and friendly presence. Skilled in threat assessment, conflict de-escalation, emergency response, surveillance systems, access control, and radio communication. Adept at managing emergencies such as fire drills, medical incidents, lockdowns, intruder threats, and bomb scares. Physically fit and capable of standing or walking for extended periods.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director, Contracted Security Education Division

NJ LegalExpress.com
Newark, NJ
01.2022 - Current
  • Oversee contracted security personnel for educational institutions, ensuring safety protocols are upheld
  • Investigate truancy cases, including absences and residency verification, while liaising with law enforcement and community agencies
  • Manage attendance officers, conducting home visits and enforcing legal action for truancy as needed
  • Identified security risks and implemented preventive measures
  • Document incidents, violations, and reports for record-keeping and accountability
  • Manage safety drills and emergency response procedures

School Security Officer (SSO)

Edison Board of Education
Edison, NJ
09.2018 - 01.2022
  • Respond to and managed emergencies, including medical incidents, fire drills, lockdowns, and intruder threats
  • Conduct inspections of emergency access points, ensuring readiness and security compliance
  • Monitor security cameras to identify and respond to suspicious activities
  • Intervene in student confrontations, applying conflict de-escalation techniques to maintain safety and order
  • Coordinate security personnel schedules for after-school activities and advised principals on security concerns

Attendance Officer

NJ LegalExpress.com
09.2016 - 09.2018
  • Investigate absences and implemented corrective measures in compliance with New Jersey statutes and record keeping laws
  • Collaborate with child study teams and maintained detailed attendance records
  • Communicate and work with students, parents, and administration to enforce policies

School District Lead Security Officer

NJ LegalExpress.com
09.2012 - 09.2016
  • Supervise district-wide security operations, ensuring compliance with safety policies and procedures
  • Train and support security personnel in emergency response and conflict management
  • Patrol school grounds including hallways and parking
  • Respond swiftly and effectively to emergency situations in accordance with district guidelines

Education

Certificate Mortuary Science -

American Academy McAllister Institute
New York, NY

High School Diploma -

Montclair High School
Montclair, NJ

Skills

  • Threat Assessment & Emergency Response
  • Conflict De-escalation (CPI) Techniques
  • Conflict Resolution
  • Surveillance Systems (CCTV)
  • Professional Judgment & Problem-Solving
  • Report Writing and Documentation
  • Radio Communication (two-way radio))
  • Access Control (Raptor Visitor Management System)
  • Relationship Building
  • Decision-making
  • Verbal and written Communication
  • Knowledge of school safety practices and procedures
  • Knowledge of laws regarding student rights
  • Effective problem-solving techniques

Certification

  • Threat Assessment & Conflict De-escalation (CPI)
  • NJ Attorney General's Use of Force
  • Active Shooter Response
  • Anti-Bullying & Cyber Bill of Rights
  • NJ Gang Awareness Cultural Sensitivity
  • AED, CPR, First Aid, & Narcan Administration Certified
  • Managing Conflict with Angry Parents
  • Alcohol and Drug Awareness in Schools
  • Valid NJ driver’s license, No Points

References

  • Jaren Lapperelli, Vice-President, NJLegalExpress.com, 973-651-7125, njlegalexpress@gmail.com
  • Janice McKeirnan, Parent Teachers Association Member, Edison Board of Education, (732) 742-3124, jmckeirnan1409@yahoo.com

Awards

  • Emergency Response Excellence: Recognized for swift and effective responses during emergency situations, including lock down drills, fire drills, and medical emergencies.
  • Conflict De-escalation: Successfully applied conflict de-escalation techniques to diffuse confrontations involving students and parents, ensuring a safe environment.
  • Security System Implementation: Played a critical role in monitoring and managing surveillance systems, identifying and addressing security risks effectively.
  • Safety Protocol Management: Developed and enforced safety protocols, reducing incidents of vandalism, unauthorized access, and student altercations.
  • Leadership in Security Operations: Managed district-wide security operations, training security personnel, and coordinating schedules for after-school activities to enhance campus safety.
  • Truancy and Attendance Intervention: Investigated truancy cases, conducted home visits, and ensured compliance with New Jersey statutes on attendance, contributing to improved student attendance rates.
  • Community Collaboration: Built strong relationships with law enforcement, juvenile divisions, and community agencies to address truancy and security concerns.
  • Recognition for Professional Judgment: Consistently praised for making sound decisions in high-pressure situations, demonstrating professional judgment and problem-solving abilities.
  • Reduced Security Incidents: Implemented effective safety regulations that significantly reduced incidents of vandalism, theft, and illegal activity on school premises.

Military Experience

United States Air Force, Honorable Discharge

Timeline

Director, Contracted Security Education Division

NJ LegalExpress.com
01.2022 - Current

School Security Officer (SSO)

Edison Board of Education
09.2018 - 01.2022

Attendance Officer

NJ LegalExpress.com
09.2016 - 09.2018

School District Lead Security Officer

NJ LegalExpress.com
09.2012 - 09.2016

Certificate Mortuary Science -

American Academy McAllister Institute

High School Diploma -

Montclair High School
Jennifer West