Jennifer White
Knox
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
5
5
years of professional experience
Work History
Office Manager
White's General Contracting
12.2019 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Processed payroll garnishments such as tax liens and child support.
Education
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College
Logansport, IN05-2013
Skills
- Office administration
- Organizational skills
- Office management
- Customer service
- Billing
- Data entry
- Payroll processing
- Bookkeeping
- Payroll and budgeting
- Account reconciliation
- Mail handling
- Staff management
- Staff hiring
Timeline
Office Manager
White's General Contracting
12.2019 - Current
Associate of Applied Science - Early Childhood Education
Ivy Tech Community College
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