Jennifer White
Purchasing/ Account Management
Lawrenceville,GA
Summary
Well-organized Purchasing Coordinator. Utilizing years of experience in customer service and account management to build quality vendor relationships and foster cost-effective and timely purchasing operations. Communicative and personable with excellent command of inventory management and supply chain functions.
Overview
2025
2025
years of professional experience
Work History
Purchasing Assistant
Prologic ITS
10.2022 - 02.2025
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Resolved discrepancies between purchase orders and invoices promptly, maintaining a high level of accuracy in financial records.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships through regular communication and transparent dealings.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Purchasing Coordinator
Memphis Surgery Center
11.2019 - 04.2022
- Responsible for replenishment of all surgical supplies, including implants, instrumentation, and tissue, as requested by the surgeons, as well as specialized surgical needs, in coordination with OR Supervisor.
- Reviewed case schedules and anticipated the need for special equipment and/or supplies and ensured equipment/supplies are on site for each case to avoid delays.
- Thorough knowledge of purchasing software, and GPO pricing and contract.
- Monitored all purchase requisitions and handled adjustments with vendors.
- Maintained consistent email communication with vendors and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Collaborated with internal and external customers and managed all pricing and availability of all products..
- Contacted each vendor and recorded information regarding price, availability, and quality of products.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Collaborated with with Nurse Manager/Quality and Education Coordinator on all recall alerts and follows recall process for affected items.
- Demonstrated initiative and collaborated professionally with caregivers throughout all departments.
- Responsible for most Accounts Payable duties.
Purchasing Assistant
Associated Packaging Inc
03.2017 - 08.2019
- Worked closely with sales reps and management, and utilized system reports and personal spreadsheets, to forecast, and maintain inventory stock levels
- Input all vendor purchase orders into ERP system, mindful of product accuracy, pricing agreements, consolidating if possible, to save money on freight
- Verified receipt of goods by comparing items received to items ordered and resolved shipment order errors with suppliers
- Established and managed supplier and vendor relationships
- Oversaw supplier related activities and monitored supplier performances
- Evaluated procurement activities and recommended needed improvements
- Negotiated for best bulk pricing
- Ensured compliance with company procedures and contract requirements
- Maintained documentation for all purchases
- Made valuable contributions to planning of pricing and stock levels, enhancing inventory flow, revenue and profits
- Cross trained on parts and service of packaging machines to increase packaging knowledge and to provide coverage for team members when on vacation.
Customer Service Representative
Terex Corporation, Kelly Services
07.2014 - 01.2017
- Responded to customer phone calls regarding the purchase of parts for heavy construction machinery, services and company information
- Entered customer interaction details in AS400 and SAP software to track requests, document problems and record solutions offered
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
- Answered constant flow of customer calls with up to 50-80 calls in queue per day
- Compiled customer feedback and recommended service delivery improvements to management.
Lead Customer Service Representative
Hewlett Packard
09.1999 - 04.2013
- For client, , a Fortune 100 corporate account
- 60m annually purchased
- Consistent 98% client approval rating
- Worked with various teams to provide quote to bundle validation and pricing
- Created custom hardware, software, and support sku's for bundle publishing
- Performed front office activities, was responsible for managing multiple daily operational processes, from order management through final delivery at the customer site
- Provided pro-active communication to FedEx engineers regarding order mgmt., issues, delivery, trade-in's, and returns.
Customer Engagement Mgmt. Advisor III
Hewlett Packard Enterprise
Education
GED 2015 -
State of Tennessee
05.2001 -
Skills
Purchasing Coordination
Procurement
Process Improvement
Vendor sourcing
Accounts Payable
Profit and loss understanding
Timeline
Purchasing Assistant
Prologic ITS
10.2022 - 02.2025
Purchasing Coordinator
Memphis Surgery Center
11.2019 - 04.2022
Purchasing Assistant
Associated Packaging Inc
03.2017 - 08.2019
Customer Service Representative
Terex Corporation, Kelly Services
07.2014 - 01.2017
GED 2015 -
State of Tennessee
05.2001 -
Lead Customer Service Representative
Hewlett Packard
09.1999 - 04.2013
Customer Engagement Mgmt. Advisor III
Hewlett Packard Enterprise
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