Jennifer White
Richlands
Summary
Dynamic professional with a proven track record at Gibson General Hospital, excelling in problem-solving and maintaining data integrity. Recognized for enhancing billing accuracy and fostering teamwork, while implementing waste reduction strategies. Committed to delivering exceptional service and ensuring operational excellence through effective communication and meticulous attention to detail.
Overview
21
21
years of professional experience
Work History
Cafeteria Assistant
Onslow County Schools
07.2020 - Current
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Notified management of product and supply shortages to reduce disruption in availability.
- Tracked meal purchases and accepted payments at cash register.
- Provided exceptional customer service by addressing questions or concerns promptly and professionally.
- Provided exemplary service to students, staff, and visitors.
- Received and stored incoming supplies according to procedures.
- Implemented inventory control measures to reduce food waste and save on operational costs.
- Trained newly hired staff members on proper food handling procedures, fostering a culture of safety and hygiene within the team.
- Maintained proper food storage techniques to ensure freshness and prevent contamination.
- Handled cash transactions accurately and maintained financial records for daily cafeteria operations.
- Supported kitchen staff by assisting with food preparation, improving overall efficiency of meal production.
- Addressed customer complaints and inquiries to verify satisfaction.
Administration and Ins. Billing
Gibson General Hospital
10.2009 - 01.2011
- Maintained accurate records of clients'' financial transactions, ensuring data integrity within the company''s database.
- Performed regular audits of client accounts, identifying potential errors and rectifying them proactively before impacting customer relations.
- Coordinated efforts with credit control teams to assess clients'' creditworthiness and establish appropriate credit limits accordingly.
- Increased billing accuracy by diligently reviewing and reconciling invoices and payment records.
- Maintained strict confidentiality of client financial information, adhering to relevant data protection laws and company policies.
- Ensured timely payments by closely monitoring account balances and following up on overdue invoices.
- Collaborated with other departments to address discrepancies in client accounts, promoting positive interdepartmental relationships.
- Researched and resolved billing discrepancies to enable accurate billing.
Office Manager
Welcome Home Health Care
02.2005 - 08.2009
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Associate of Science - Elementary Education
Ashford University
San Diego, CA03-2014
Associate of Science - Elementary Education
Oakland City University
Oakland City, IN08-1996
Associate of Science - Elementary Education
Seminole State College of Florida
Sanford, FL07-1994
Skills
- Problem-solving
- Cleaning and sanitation
- Reliability and punctuality
- Verbal and written communication
- Waste reduction
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
Timeline
Cafeteria Assistant
Onslow County Schools
07.2020 - Current
Administration and Ins. Billing
Gibson General Hospital
10.2009 - 01.2011
Office Manager
Welcome Home Health Care
02.2005 - 08.2009
Associate of Science - Elementary Education
Ashford University
Associate of Science - Elementary Education
Oakland City University
Associate of Science - Elementary Education
Seminole State College of Florida
awards for training a new schools that have opened in Onslow county
I trained all employees, including managers of new schools that have opened in the Onslow county school system for 4 months. Also have been to about 6 different schools doing the same training of employees.
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