Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Jennifer Whitener

Wilson,OK

Summary

Strategic General Operations Manager leads by example, builds strong relationships and influences frontline staff to drive results. Delegates and manages projects and activities in time-sensitive environments. Excellent written and oral communication skills to deliver engaging, informative and well-organized presentations. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

15
15
years of professional experience

Work History

Manager Of Operations

Whitener Feed and Seed
01.2016 - 06.2025
  • Evaluated and reviewed office procedures to improve efficiency.
  • Placed orders, monitored usage and coordinated stocking to control office supplies.
  • Managed employee schedules, time-off requests, and attendance records.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Managed vendor relationships, negotiated contracts, and ensured timely delivery of goods or services.
  • Maintained financial and administrative controls, accurately tracking funds and keeping records current.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Increased profit by streamlining operations.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Tire Class Inspector

Michelin North America
01.2010 - 01.2016
  • Approved in-process production by confirming specifications, conducting visual, and measurement tests and communicating required adjustments to production supervisor.
  • Obtained evidence and prepared reports highlighting overlooked violations and required corrective actions.
  • Performed final inspections on completed projects to issue certificates of occupancy or completion.
  • Attended meetings with clients to discuss project progress and address any issues arising from inspections.
  • Maintained safe and healthy work environment by following standards and procedures, complying with legal regulations.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Examined products for imperfections and defects.
  • Followed standard operating procedures for inspections and tests.

Education

High School Diploma -

Murray State College
Tishomingo, Ok

Ardmore Higher Education
Ardmore, Ok

Diploma - General

Wilson High School
Wilson, Oklahoma
05.1998

Skills

  • Project Management
  • Budget Management
  • Inventory Control
  • Strategic Planning
  • Vendor Relations
  • Problem Solving
  • Organizational Skills
  • Decision Making
  • Customer Service
  • Health and safety compliance
  • Delegation
  • Communication improvements
  • Maintenance planning
  • Team building/leadership
  • Marketing

LANGUAGE

English
Native

Timeline

Manager Of Operations

Whitener Feed and Seed
01.2016 - 06.2025

Tire Class Inspector

Michelin North America
01.2010 - 01.2016

Diploma - General

Wilson High School

High School Diploma -

Murray State College

Ardmore Higher Education

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