Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Jennifer Lee Whitlock

Jennifer Lee Whitlock

Benton,LA

Summary

Quality focused Assistant Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.

Overview

16
16
years of professional experience

Work History

Accounts Manager

St. Mark's Cathedral School
Shreveport, LA
05.2010 - 04.2012
  • Performed debit, credit and total accounts on computer spreadsheets using accounting software
  • Purchased materials and equipment for all school staff, conducted invoice activities
  • Placed reservations and payments for field trips
  • Maintained student billing entries and inquiries

Assistant Manager

Coldwater Creek
Shreveport, Louisiana, United States
05.2012 - 05.2014
  • Partner with store manager to complete daily operations, such as supply ordering, catalog procedures, stock adjustments, ensure company goals and standards are met
  • Coaching training associates
  • Utilize all company programs to recognize reward performance
  • District Captain for STYLE and Credit program, as well as other projects assigned by Store Manager
  • Assist in visual floor sets, merchandising the entire store


Co-Manager / Visual Manager

Forever 21
Bossier City, Louisiana
05.2014 - 03.2016
  • Provide leadership and direction for a new store grand opening
  • Increased profits through effective sales training and troubleshooting profit loss areas
  • Oversee markdowns, loss prevention, and event marketing
  • Weekly schedules for a staff of 50
  • Interviewed job candidates and made staffing decisions​
  • Promoted from Co Manager to Visual Manager within 6 months
  • Partner with district manager and store manager to meet weekly deadlines and execute visual floor sets


Assistant Manager

Soma Intimates
Shreveport, Louisiana
08.2016 - Current
  • Support the store manager in managing the sales, operations, and visual appeal to a boutique for excellent customer service and maximum profitability
  • Train and coach all employee to build up skills and reach their bonus potential
  • Models sales expectations by utilizing company training tools and product knowledge to deliver outstanding customer service
  • Create a positive and fun work environment for employees and customers
  • Maintain daily record of sales and generate reports for store manager
  • Order supplies


Education

High School Diploma -

Airline High School
2003

Skills

  • Excellent communication
  • Sales professional
  • Positive upbeat attitude
  • Attention to detail 



  • Motivational leader
  • Retail inventory management
  • Flexible schedule
  • Store opening and closing procedures

Timeline

Assistant Manager

Soma Intimates
08.2016 - Current

Co-Manager / Visual Manager

Forever 21
05.2014 - 03.2016

Assistant Manager

Coldwater Creek
05.2012 - 05.2014

Accounts Manager

St. Mark's Cathedral School
05.2010 - 04.2012

High School Diploma -

Airline High School