Jennifer Wichert
Homer Glen,IL
Summary
Professional with strong background in managing office operations and enhancing administrative efficiency. Recognized for strong problem-solving skills, creative thinking, and effective communication.
Overview
20
20
years of professional experience
Work History
Office Manager
Instrument Associates
04.2018 - 01.2023
- Maintained employee access, set up and security on the company's ERP System
- Managed customer price set up and maintenance
- Developed Training Documentation and assisted in the training of all departments
- Communicated with third parties to coordinate health insurance, 401k plan, and other employee benefits
- Managed the Billing Coordinator and Administrative/AP Assistant positions
- Coordinated contracts with expense vendors such as AT&T, Verizon, Cleaning Service
- Oversaw daily activities, often collaborating with a management team to resolve issues from all departments.
Pricing Coordinator
Instrument Associates
07.2015 - 04.2018
Billing Coordinator
Instrument Associates
04.2014 - 07.2015
Administrative Assistant
Instrument Associates
07.2013 - 04.2014
Manager
Durbin's Restaurant and Lounge
08.2002 - 05.2013
- Executed and administered daily operations
- Oversaw kitchen and restaurant staff
- Worked directly with customers, over the phone and in-person
- Aided in maintaining and purchasing inventory
- Supervised catering orders and in-house parties.
Education
Bachelor of Fine Arts, Media Arts and Animation -
The Illinois Institute of Art
Chicago, IL06.2006
Skills
- Proficient understanding of computer basics, including Microsoft applications
- Efficient, organized, exceptionally creative with a propensity to pay attention to detail
- Quickly absorbs and understands new concepts, programs, and ideas
- Excellent communication skills, always kind and courteous, patient and calm
- Enjoys helping others and finding solutions
- Clear oral/written communication
Timeline
Office Manager
Instrument Associates
04.2018 - 01.2023
Pricing Coordinator
Instrument Associates
07.2015 - 04.2018
Billing Coordinator
Instrument Associates
04.2014 - 07.2015
Administrative Assistant
Instrument Associates
07.2013 - 04.2014
Manager
Durbin's Restaurant and Lounge
08.2002 - 05.2013
Bachelor of Fine Arts, Media Arts and Animation -
The Illinois Institute of Art
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