Jennifer Wigginton
Jonesboro,AR
Summary
Skilled at multitasking and maintaining strong attention to customer satisfaction. Known for displaying high levels of professionalism, enthusiasm, and team spirit. Consistently contribute to positive dining experiences through effective communication and problem-solving skills. I strongly believe in teamwork!
Overview
30
30
years of professional experience
Work History
PCT (Patient Care Technician)
NEA Baptist Hospital
Jonesboro, AR
02.2020 - Current
- Take care of patients.
- I have received 9 awards from my patients while caring for them.
- I am a team player and also I pick up on duties very quickly.
- I am use to working in a fast pace environment.
- Trained new PCA’s and PCT’s.
- I have served on several committees.
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored vital signs and reported changes to medical personnel.
- Maintained cleanliness and organization in patient rooms and common areas.
- Collaborated with team members to ensure effective communication about patient needs.
- Educated patients on care plans and procedures to enhance understanding.
- Assisted with patient admissions, discharges and transfers.
- Provided emotional support for patients and families during difficult times.
Production Manager
East Arkansas News Leader and Wynne Progress
Wynne, AR
01.2000 - 02.2020
- As production manager I put the newspaper together.
- Answered phones, took subscriptions.
- Oversaw daily production operations for local news publications and community updates.
- Trained new employees on advertising sales and front office duties .
- Ran the front office.
- Sold advertisements to patrons.
- Also sold special sections for the newspaper.
- Designed advertisements.
- Made sure the newspaper was edited and put together so that it was ready to go to the printer before deadline to be printed and delivered to customers.
Waitress
Mel's Steak House
Harrisburg, AR
01.2004 - 09.2005
- Taking orders from customers.
- Engaging with customers to make sure they were happy and satisfied with their evenings out.
- Helped out in the kitchen, making plates to take out to the customers.
- Ran the register.
- Always had a smile and also conversation with the customers I served.
- Provided excellent customer service to enhance dining experiences.
- Took accurate orders and communicated them to the kitchen staff.
- Managed multiple tables efficiently during busy service hours.
- Prepared and served beverages according to restaurant standards.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
Assistant Manager
The Dented Can
Wynne, AR
03.2004 - 07.2005
- Overseen employees.
- Placed stock orders.
- Put out stock.
- Ran the register.
- Made sure that the store was always clean.
- Managed daily operations and staff scheduling to ensure smooth business flow.
- Trained new employees on company policies and customer service standards.
- Coordinated team meetings to discuss performance and address operational challenges.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
Waitress/Cashier
Sonic Drive-In
Harrisburg, AR
03.1996 - 05.1998
- Helped in the kitchen.
- Took orders.
- Delivered orders to customers.
- Provided friendly and efficient service to customers in a fast-paced drive-in environment.
- Followed safety and sanitation guidelines to maintain a safe work environment.
- Developed positive relationships with regular customers through friendly conversation.
Education
High school diploma -
Harrisburg High School
HarrisburgSkills
- Adaptability
- Organization
- Teamwork
- Active Listening
- Conflict Resolution
- Work Ethic
- Customer Service
- Communication
- Flexibility
Timeline
PCT (Patient Care Technician)
NEA Baptist Hospital
02.2020 - Current
Assistant Manager
The Dented Can
03.2004 - 07.2005
Waitress
Mel's Steak House
01.2004 - 09.2005
Production Manager
East Arkansas News Leader and Wynne Progress
01.2000 - 02.2020
Waitress/Cashier
Sonic Drive-In
03.1996 - 05.1998
High school diploma -
Harrisburg High School