JENNIFER WILBON
West Palm Beach,FL
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Conifer Healthcare Solutions
West Palm Beach, FL
04.2024 - 03.2025
- Verified patient insurance coverage, benefits, and service eligibility across multiple insurance platforms.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Completed day-to-day duties accurately and efficiently.
Assistant Manager
Schweb Partners LLC
West Palm Beach , FL
08.2022 - 04.2024
- Inspected vacated units for damage or violations of lease agreement terms.
- Managed tenants move-ins, move-outs, and evictions according to applicable laws and regulations.
- Performed administrative tasks such as filing, data entry, and record keeping.
- Coordinated with maintenance staff to ensure apartments were ready for new tenants on time.
- Reviewed applications submitted by prospective renters for eligibility requirements.
- Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
- Collected first month's rent along with security deposit prior to move-in date.
Assistant Leasing Manager
Hh Staffing
West Palm Beach , Florida
01.2019 - 08.2022
- Conducted market research to monitor competitive rental rates and identify potential opportunities.
- Prepared and maintained accurate lease documentation and tenant records.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Escalated critical issues to the property manager to deliver an immediate resolution.
- Resolved tenant complaints regarding maintenance or other issues promptly.
- Collected security deposits and rental payments from tenants.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
Payroll Assistant
Mazda of Palm Beach
Lake Park , FL
02.2018 - 06.2020
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Processed sales transactions to prevent long customer wait times.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Processed payroll on time.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Reviewed all manual checks issued by the organization before release for payment.
Education
Some College (No Degree) - Business Administration And Management
Strayer University
Palm Beach Gardens, FLSkills
- Insurance verification
- Data entry
- EMR management
- Financial record keeping
- Pre-authorization processing
- Customer service
- Tenant screening
- Financial reporting
- Time management
- Problem solving
- Collect payments
Certification
214 Life and Annuity
Florida Notary
References
References available upon request.
Timeline
Insurance Verification Specialist
Conifer Healthcare Solutions
04.2024 - 03.2025
Assistant Manager
Schweb Partners LLC
08.2022 - 04.2024
Assistant Leasing Manager
Hh Staffing
01.2019 - 08.2022
Payroll Assistant
Mazda of Palm Beach
02.2018 - 06.2020
Some College (No Degree) - Business Administration And Management
Strayer University
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