Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Wilhelm

Napanoch,NY

Summary

Dynamic Training Officer at Napanoch Fire District with a proven track record in developing impactful employee training programs and conducting performance assessments. Skilled in effective communication and coaching, I successfully enhanced team collaboration and engagement, ensuring a high standard of training delivery and participant satisfaction.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Training Officer

Napanoch Fire District
Napanoch, NY
01.2005 - Current
  • Advised management on best practices for employee development initiatives.
  • Researched current trends in corporate education and evaluated potential applications within organization's environment.
  • Conducted assessments to evaluate the effectiveness of current training methods.
  • Created and maintained records of employee training records.
  • Developed and implemented comprehensive training programs for new staff members.
  • Monitored progress of trainees through observation or feedback from supervisors and mentors.
  • Designed activities to engage participants in the learning process.
  • Provided instructional guidance to trainees during sessions.
  • Designed and produced instructional materials, such as handouts, manuals, audiovisual aids, computer tutorials.

Volunteer Firefighter

Napanoch Fire District
Napanoch, NY
09.2001 - Current
  • Participated in regular drills and training sessions to keep skills up-to-date.
  • Communicated with other members of the team to coordinate activities at a scene.
  • Provided support during hazardous material incidents, including cleaning up spills and containing the area.
  • Responded quickly to emergency calls, providing assistance where necessary.
  • Attended community events to provide information on fire safety awareness initiatives.
  • Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
  • Supported rescue operations by providing assistance in searching for missing persons.
  • Inspected and maintained firefighting gear to ensure proper functioning.
  • Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
  • Maintained records of incident reports, vehicle maintenance logs and call logs.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.

Education

High School Diploma -

Ellenville Central School
Ellenville, NY
01-2000

Skills

  • Employee training
  • Training evaluation
  • Performance assessment
  • Public speaking
  • Team collaboration
  • Adaptability to change
  • Effective communication
  • Coaching and mentoring
  • Class design

Certification

  • Basic Firefighter Training
  • FF1
  • Introduction to Fire Officer
  • Principles of Instruction
  • Fire Instructor 1
  • Apparatus Operator

Timeline

Training Officer

Napanoch Fire District
01.2005 - Current

Volunteer Firefighter

Napanoch Fire District
09.2001 - Current

High School Diploma -

Ellenville Central School