Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Will

Oroville,CA

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Organized and Dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

21
21
years of professional experience

Work History

Receptionist

Mission Ranch Primary Care
Chico, California
11.2023 - 05.2025
  • Greeted visitors and clients warmly upon arrival.
  • Managed scheduling for appointments and meeting room bookings.
  • Maintained cleanliness and organization of reception area and lobby.
  • Assisted with administrative tasks, including data entry and filing documents.
  • Handled incoming mail, packages, and deliveries efficiently.
  • Collaborated with team members to ensure smooth daily operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.
  • Performed data entry tasks into various computer systems accurately and promptly.

Unit Secretary

Williamson Health And Wellness Center
Franklin, TN
09.2019 - 11.2021
  • Communicated effectively with patients and staff to address inquiries and provide information.
  • Trained new staff on administrative procedures, enhancing team efficiency and workflow.
  • Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
  • Greeted visitors and patients in a courteous and friendly manner.
  • Answered telephone calls promptly and directed them to appropriate personnel or departments.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
  • Collected discharge summaries from nurses or physicians before release of patients from the facility.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Retrieved physicians' paperwork, including lab test requests.
  • Prepared documents for signature by physicians or other authorized personnel.

Resident Assistant

Village Manor Assisted Living
Lewisburg, Tennessee
07.2004 - 08.2019
  • Facilitated community engagement activities for residents and staff collaboration.
  • Assisted in resolving resident concerns through effective communication and support.
  • Organized educational programs to promote personal development and life skills.

Education

CNA Certified Nursing Assistant - undefined

NHC Healthcare
07.2004

Marshall County High School - undefined

Marshall County High School
05.2004

Skills

  • Appointment scheduling
  • Data entry
  • Customer service
  • Call management
  • Office organization
  • Problem solving
  • Scheduling
  • Clerical support
  • Call redirection
  • Telephone skills
  • Compassionate
  • Electronic charting

Timeline

Receptionist

Mission Ranch Primary Care
11.2023 - 05.2025

Unit Secretary

Williamson Health And Wellness Center
09.2019 - 11.2021

Resident Assistant

Village Manor Assisted Living
07.2004 - 08.2019

CNA Certified Nursing Assistant - undefined

NHC Healthcare

Marshall County High School - undefined

Marshall County High School

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