Jennifer Williams
Magna,UT
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 2 years.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Salt Lake Community College
09.2021 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Coffee Barista
Target
10.2019 - 08.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
- Maintained regular and consistent attendance and punctuality.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Retail Sales Associate
J.C. Penney
08.2017 - 02.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
Associate of Applied Science - Health Sciences
Salt Lake Community College
05.2025
High School Diploma -
Hunter High School
West Valley City, UT05.2019
Skills
Bilingual- Spanish and English
Product and Sales Promotion
Customer Relations
Communication
Relationship Building
Problem Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Salt Lake Community College
09.2021 - Current
Coffee Barista
Target
10.2019 - 08.2021
Retail Sales Associate
J.C. Penney
08.2017 - 02.2019
Associate of Applied Science - Health Sciences
Salt Lake Community College
High School Diploma -
Hunter High School