Jennifer Williams
Albany,United States (+1)
Summary
Compassionate LPN Unit Manager with expertise in patient care management, staff supervision, and regulatory compliance. Known for high productivity and efficient task completion. Excellent communication, leadership, and adaptability skills ensure seamless operations within healthcare settings.
Overview
26
26
years of professional experience
1
1
Certification
Work History
LPN Unit Manager
Healthcare at College Park
Collegedale, GA
03.2024 - 10.2024
- Planned and coordinated patient care activities in accordance with established policies, procedures, and standards.
- Monitored patient progress, identified problems, and implemented corrective action plans.
- Assisted in the development of nursing staff by providing guidance, direction, education and support.
- Provided direct patient care including assessments, treatments, medication administration and documentation.
- Developed and maintained effective working relationships with physicians, nurses, other health care professionals and administrative personnel.
- Ensured compliance with current federal and state regulations regarding healthcare delivery systems.
- Evaluated quality of care provided to patients through chart reviews and surveys.
- Participated in performance improvement activities to ensure quality of services provided to patients.
- Managed daily operations of assigned unit including staffing assignments, scheduling of shifts and time off requests.
- Reviewed medical records for completeness prior to submission for billing purposes.
- Coordinated the discharge planning process for incoming and outgoing patients.
- Resolved conflicts between employees or departments in a professional manner.
- Conducted regular meetings with staff to promote communication between departments within the facility.
- Created an environment that fosters team work among all members of the healthcare team.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
LPN Wound Care Nurse
Fayetteville Center for Health and Healing
Fayetteville, GA
06.2023 - 10.2024
- Assessed patient's wound care needs and developed individualized wound care plans.
- Provided necessary wound care treatments, such as debridement, irrigation, packing and dressing changes.
- Monitored patient's progress and documented all findings in the medical record.
- Performed assessments to identify any potential risk factors associated with wounds or skin breakdowns.
- Administered prescribed medications related to wound care including topical ointments, creams and oral antibiotics.
- Maintained a clean environment for wound treatment by following established procedures for sterilization of instruments and equipment.
- Coordinated with other healthcare professionals regarding patient's plan of care for optimum outcomes.
- Reported abnormal findings to physician for further evaluation or intervention.
- Communicated effectively with families about patient's condition, treatment plan, goals and prognosis.
- Ordered laboratory tests when necessary to evaluate the status of the wound healing process.
- Evaluated effectiveness of treatments based on patient response and clinical assessment findings.
- Responded quickly to emergency situations involving patients' wounds or skin integrity issues.
- Participated in interdisciplinary team meetings to discuss complex cases and develop comprehensive plans of care.
- Provided education to nursing staff members regarding best practices related to wound healing processes.
- Conducted wound assessments for patients and documented information.
- Minimized patient skin breakdown by devising and carrying out skin care plan.
- Alerted physician of diagnostic study results and changes in patient condition.
- Treated complex wounds including diabetic ulcers, vascular wounds, and trauma-related wounds.
- Educated patients, family members and caregivers on condition management.
- Viewed electronic health system records to evaluate patient wound care history, other relevant medical information and prescription medications.
- Continually assessed patient pain levels and applied appropriate pain management techniques.
Travel Licensed Practical Nurse
Maxim Healthcare
Columbia, MD
01.2022 - 04.2023
- Performed physical assessments and administered medications to patients in accordance with physician orders.
- Provided patient education regarding health maintenance, disease prevention, and treatment options.
- Documented patient histories, vital signs, treatments provided, and medications given on electronic medical records system.
- Monitored patient progress during travel assignments and reported any changes to the supervising physician or nurse manager.
- Maintained a safe environment for both patients and staff by adhering to infection control policies and procedures.
- Collaborated with healthcare team members to ensure optimal patient care delivery according to established protocols.
- Consistently communicated with interdisciplinary teams regarding the implementation of new therapies or treatments.
- Facilitated timely completion of all required documentation prior to discharging a patient from their current location.
- Communicated effectively with families regarding changes in condition or prognosis related to their loved one's illness.
- Utilized electronic health records (EHR) systems to document patient care and outcomes accurately.
- Monitored and reported changes in patient conditions to appropriate healthcare professionals promptly.
Travel Licensed Practical Nurse
Marvel Medical Staffing
Omaha, NE
06.2021 - 01.2022
- Performed physical assessments and administered medications to patients in accordance with physician orders.
- Provided patient education regarding health maintenance, disease prevention, and treatment options.
- Documented patient histories, vital signs, treatments provided, and medications given on electronic medical records system.
- Monitored patient progress during travel assignments and reported any changes to the supervising physician or nurse manager.
- Collaborated with healthcare team members to ensure optimal patient care delivery according to established protocols.
- Maintained a safe environment for both patients and staff by adhering to infection control policies and procedures.
- Educated patients on proper techniques for self-care management of chronic conditions.
- Identified problems or changes in condition that require additional medical interventions or referrals to other healthcare providers.
- Communicated effectively with families regarding changes in condition or prognosis related to their loved one's illness.
LPN Unit Manager
Magnolia Manor Nursing Center
Americus, GA
06.2019 - 06.2021
- Planned and coordinated patient care activities in accordance with established policies, procedures, and standards.
- Monitored patient progress, identified problems, and implemented corrective action plans.
- Assisted in the development of nursing staff by providing guidance, direction, education and support.
- Provided direct patient care including assessments, treatments, medication administration and documentation.
- Developed and maintained effective working relationships with physicians, nurses, other health care professionals and administrative personnel.
- Ensured compliance with current federal and state regulations regarding healthcare delivery systems.
- Evaluated quality of care provided to patients through chart reviews and surveys.
- Participated in performance improvement activities to ensure quality of services provided to patients.
- Managed daily operations of assigned unit including staffing assignments, scheduling of shifts and time off requests.
- Conducted regular meetings with staff to promote communication between departments within the facility.
- Reviewed medical records for completeness prior to submission for billing purposes.
- Coordinated the discharge planning process for incoming and outgoing patients.
- Performed employee evaluations on a timely basis according to hospital policy.
- Advised senior management on issues concerning patient care services delivery.
- Provided training sessions to new hires on departmental policies and procedures as well as customer service standards.
- Created an environment that fosters team work among all members of the healthcare team.
- Resolved conflicts between employees or departments in a professional manner.
- Responded promptly to customer inquiries regarding services offered by the unit.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
Licensed/Senior Care Manager
PruittHealth Home First
Albany, GA
01.2016 - 06.2019
- Developed and maintained detailed client service plans, focusing on individual needs.
- Conducted assessments to determine the level of care needed for each client.
- Provided guidance and support to families in navigating the resources available for elderly care.
- Coordinated with other professionals to ensure quality services were delivered to clients.
- Created and implemented strategies designed to improve the overall wellbeing of clients.
- Ensured all necessary paperwork was completed accurately and submitted on time.
- Maintained communication with family members regarding changes in health status or progress towards goals.
- Collaborated with social workers, case managers, home health aides, nurses, and other providers involved in client's care plan.
- Educated clients about community resources available for their specific needs.
- Participated in meetings regarding care plans or any changes made by family members or guardians.
- Responded promptly to inquiries from families or other agencies related to senior care management issues.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Monitored and evaluated the effectiveness of care plans, making adjustments as necessary to meet clients' evolving needs.
- Facilitated interdisciplinary team meetings to discuss client progress, challenges, and adjustments needed in care plans.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Participated in continuing education and professional development activities to stay current with best practices in care management.
Admissions Nurse/Director
PruittHealth
Albany, GA
05.2014 - 12.2015
- Explained available services to prospective patients and their families while maintaining confidentiality of information.
- Conducted detailed clinical interviews with potential patients to assess current medical conditions.
- Collaborated with other healthcare professionals to ensure optimal patient care throughout the admission process.
- Provided education to patients and families on the admission process, nursing facility policies and procedures, end-of-life decisions, and related topics.
- Evaluated patient history records for completeness and accuracy prior to admission.
- Managed all aspects of admissions including paperwork completion, insurance verification, pre-authorization processes.
- Coordinated transfer of medical records from referring hospitals or physicians offices as needed for admissions process.
- Participated in case management meetings with multidisciplinary teams to discuss potential admissions cases.
- Served as a liaison between the facility administration and external organizations involved in admitting patients such as home health agencies or skilled nursing facilities.
- Utilized problem solving skills when addressing complex issues that may arise during the admission process such as language barriers or cultural differences.
- Completed follow-up phone calls to provide referrals and data according to patient's needs.
- Maintained current competency in nursing specialty by attending educational workshops and conferences.
LPN Restorative Nurse
Palmyra Nursing Home
Albany, GA
09.2011 - 05.2014
- Maintained accurate medical records of each patient's health condition.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Developed individualized plans of care for each patient based on assessment data collected.
- Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered patient and family questions to educate on optimal treatment procedures.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
LPN Restorative Supervisor
Magnolia Manor Nursing Center
Americus, GA
08.2007 - 09.2011
- Maintained accurate medical records of each patient's health condition.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Conducted daily rounds visiting assigned patients ensuring they are comfortable and have all necessary supplies available.
- Developed individualized plans of care for each patient based on assessment data collected.
- Educated staff members regarding infection control protocols or best practices when caring for a particular type of illness or injury.
- Managed inventory levels of medical supplies within the unit ensuring adequate stock is always available.
- Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
- Observed, charted, and reported developments in patient health conditions for nursing supervisor.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Answered patient and family questions to educate on optimal treatment procedures.
Hospice LPN
United Hospice of Cordele
Cordele, GA
06.2004 - 08.2007
- Assisted physicians with patient care by taking vital signs, administering injections and performing other nursing duties.
- Provided direct physical and emotional support to patients and their families.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Maintained accurate medical records of each patient's health condition.
- Ensured that all medications were administered accurately and on time as prescribed by the physician.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
- Participated in educational programs to keep up-to-date on new developments in nursing practice.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
- Provided emotional support during difficult times such as end-of-life decisions or family disputes over treatment options.
- Performed wound care including changing dressings, cleaning wounds, applying ointments and medications and providing other necessary treatments.
- Administered medications orally, intravenously or intramuscularly depending on the prescription given by the doctor.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Licensed Practical Nurse
Sumter YDC
Americus, GA
01.2002 - 06.2004
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, glucose levels, and other medical test results.
- Maintained a safe environment by following infection control policies and procedures.
- Ensured that all clinical documentation is accurate and up to date.
- Provided emotional support to patients dealing with illness or injury related issues.
- Adhered to facility policies and procedures while providing quality nursing care.
- Managed emergency situations promptly according to established protocols.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Licensed Practical Nurse
Magnolia Manor Nursing Center
Americus, GA
05.1998 - 06.2002
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Assisted patients with personal hygiene activities such as bathing, dressing, eating, grooming, and toileting needs.
- Administered medications and treatments according to established protocols.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Ensured that all clinical documentation is accurate and up to date.
- Maintained a safe environment by following infection control policies and procedures.
- Provided emotional support to patients dealing with illness or injury related issues.
- Coordinated scheduling of follow-up appointments with primary care providers.
- Adhered to facility policies and procedures while providing quality nursing care.
- Assessed patient complaints accurately and provided appropriate interventions.
- Managed emergency situations promptly according to established protocols.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors.
Education
Some College (No Degree) - Practical Nursing
South Georgia Technical College
Americus, GASkills
- HIPAA Regulatory Adherence
- Diversity Understanding
- Team Leadership
- Performance Improvement
- Ethical Decision-Making in Healthcare
- Effective Oral Communication
Affiliations
- Works with a non profit organization, Wright Networking for Hometown Heroes
- Serves as treasurer for Westover Comprehensive High School c/o 1991
Certification
- Practical Nursing
References
References available upon request.
Timeline
LPN Unit Manager
Healthcare at College Park
03.2024 - 10.2024
LPN Wound Care Nurse
Fayetteville Center for Health and Healing
06.2023 - 10.2024
Travel Licensed Practical Nurse
Maxim Healthcare
01.2022 - 04.2023
Travel Licensed Practical Nurse
Marvel Medical Staffing
06.2021 - 01.2022
LPN Unit Manager
Magnolia Manor Nursing Center
06.2019 - 06.2021
Licensed/Senior Care Manager
PruittHealth Home First
01.2016 - 06.2019
Admissions Nurse/Director
PruittHealth
05.2014 - 12.2015
LPN Restorative Nurse
Palmyra Nursing Home
09.2011 - 05.2014
LPN Restorative Supervisor
Magnolia Manor Nursing Center
08.2007 - 09.2011
Hospice LPN
United Hospice of Cordele
06.2004 - 08.2007
Licensed Practical Nurse
Sumter YDC
01.2002 - 06.2004
Licensed Practical Nurse
Magnolia Manor Nursing Center
05.1998 - 06.2002
Some College (No Degree) - Practical Nursing
South Georgia Technical College