Summary
Overview
Work History
Education
Skills
Affiliations
Work
References
Timeline
Generic

Jennifer Williams

Florence,CO.

Summary

Hardworking and motivated professional with several years of experience and a record of success in the industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

11
11
years of professional experience

Work History

Manager

Main Street
Florence, CO.
11.2021 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Retail Reset Merchandiser

S.A.S. Merchandising
Denver, CO.
02.2016 - 02.2021
  • Reset displays according to planogram specifications.
  • Verified accuracy of all products stocked on shelves.
  • Unloaded delivery trucks and restocked shelves with new product.
  • Ensured compliance with all safety regulations.
  • Organized store aisles for maximum efficiency and visibility of merchandise.
  • Maintained cleanliness of sales floor and backroom storage area.
  • Reported any discrepancies or damaged items to supervisor immediately.
  • Set up promotional displays in accordance with company guidelines.
  • Replenished stock levels throughout the day as needed per store policies.
  • Rotated merchandise within displays to ensure freshness of product.

Retail Remodel Merchandiser

S.A.S.R
Colorado Springs , CO.
02.2017 - 07.2020
  • Organized displays according to company standards and specifications.
  • Maintained a clean and organized work environment at all times.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Built product displays and placed appropriate signage for merchandise.
  • Communicated and coordinated planogram execution with store management.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Cleaned and organized display cases, shelves and aisles.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Retail Merchandiser

R.M.S.I.
Pueblo, CO.
02.2014 - 03.2018
  • Organized product displays in accordance with corporate guidelines.
  • Collaborated with store management to ensure effective implementation of promotional activities.
  • Provided training on merchandising techniques and procedures to new staff members.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Communicated and coordinated execution of planograms with store management.
  • Updated store planograms in collaboration with management.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Reorganized sales floor to promote sales, displaying high demand products in prime locations.
  • Verified correct display signage for products and sales promotions to keep patrons aware.

Education

Bachelor of Legal Sciences - Law

Purdue University Global
West Lafayette, IN
05-2027

Skills

  • Verbal and written communication
  • Customer relationship management (CRM)
  • Customer service
  • Documentation and reporting
  • Multitasking Abilities
  • Conflict Resolution

Affiliations

  • Glass etching
  • Volunteering

Work

  • I have done resets and remodels for over 17 years. I love this job and take pride in it. I feel I would be an asset to any company I work for.

References

References available upon request.

Timeline

Manager

Main Street
11.2021 - Current

Retail Remodel Merchandiser

S.A.S.R
02.2017 - 07.2020

Retail Reset Merchandiser

S.A.S. Merchandising
02.2016 - 02.2021

Retail Merchandiser

R.M.S.I.
02.2014 - 03.2018

Bachelor of Legal Sciences - Law

Purdue University Global

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Jennifer Williams