Jennifer Williamson
Forest Park,GA
Summary
Versatile supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
9
9
years of professional experience
Work History
Inventory Supervisor
Americold Logistics Tradewater
03.2023 - Current
- Operates and maintains the inventory of the warehouse
- Supervises all inventory related activities
Operations Supervisor
Americold Logistics
10.2021 - 05.2022
- Responsible for coordinating and supervising all warehouse activities of an assigned work team on a shift basis by directing assigned Associates in the receiving, warehousing, and shipping of customer product in a manner consistent with service and cost objectives.
Inventory Control Admin
Americold Logistics Forest Park
05.2021 - 10.2021
- Research and resolve inventory discrepancies including, but not limited to: researching customer claims, cycle count for missing product, adjust inventory quantities, print labels, handle damaged inventory, disposing of inventory.
Receiving Office Clerk
Americold Logistics Forest Park
10.2017 - 05.2021
- Checked in drivers for incoming and outgoing shipments and updated the Warehouse Management System accordingly
- Maintained correspondence with customers, examined records such as manifests, invoices, or orders, provided assistance in answering the telephone and supporting operations as necessary.
Cashier - Assistant Manager
Family Dollar Jonesboro
07.2017 - 10.2017
- While my duties were standard to the job description of cashier and assistant store manager, I was transferred to this location specifically because of the challenges with inventory
- Not only did my team and I decrease the stock out items from 33% to 12%, we also established a group of “regulars” due to the standards we outlined when creating a pleasant customer experience
- A few people in the area did not speak English as a first language, I was able to make out the things they needed by following basic lists composed and directing them throughout the store
- I also helped a blind man shop once a week every week.
Cashier, Liquidation Associate
Dollar Express Forest Park
03.2017 - 05.2017
- Maintained regular communication with clients, providing updates on the progress of the liquidation project
- Maintained records of inventory, provided excellent customer service and ensured the cleanliness of the store for optimal customer experience.
Assistant manager/shift manager
Sonic Drive-In
01.2016 - 12.2016
- Maintained and utilized restaurant systems to provide consistent day-to-day operations and customer satisfaction
- Followed and maintained Sonic operations manual and other Sonic policy/procedures and assumed control of budget.
Carhop/Crew member
Sonic Drive-In Lake City
07.2015 - 01.2016
- Prepared and delivered quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In
Education
Associate of Applied Science - Forensic Science
Southern Crescent Technical College
01.2026
Skills
- Adaptable
- Receptive
- Creative
- Self-Accountable
- Dexterous
- Precise
- Attentive to Details
- Proficient in Data
- Communicates Effectively
- Problem-solving
- Process building
- Implementation
- Logistics Coordination
- Performance Monitoring
- Quality Assurance
- Project Management
- Customer Relations
- Warehouse Operations
- Inventory Coordination
- Decision Making
- Process Improvement
- Organizational Skills
- Multitasking
- Goal Setting
- Team Leadership
- Time Management
- Critical Thinking
Accomplishments
Wave planner Process
Supervisor Responsibility Roadmap
Inventory Associate Leadership Roadmap
Yard Check Process
Full Item Cycle Process
Dump ticket/Damage Process
Put Away Audit Process
Replenishment Audit Process
Sanitation Walk Process
KPI Trackers for interdepartmental collaboration and communication
Receiver Audits Process
Inbound Verification Process
Location in Error resolution Process
*Each process has a corresponding SOP and training presentation*
Timeline
Inventory Supervisor
Americold Logistics Tradewater
03.2023 - Current
Operations Supervisor
Americold Logistics
10.2021 - 05.2022
Inventory Control Admin
Americold Logistics Forest Park
05.2021 - 10.2021
Receiving Office Clerk
Americold Logistics Forest Park
10.2017 - 05.2021
Cashier - Assistant Manager
Family Dollar Jonesboro
07.2017 - 10.2017
Cashier, Liquidation Associate
Dollar Express Forest Park
03.2017 - 05.2017
Assistant manager/shift manager
Sonic Drive-In
01.2016 - 12.2016
Carhop/Crew member
Sonic Drive-In Lake City
07.2015 - 01.2016
Associate of Applied Science - Forensic Science
Southern Crescent Technical College
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