Jennifer Willis
Office Manager,AZ
Summary
Influential office assistant with record of managing administrative challenges. Hands-on professional with 20 years experience working with the public. Recognized for dynamic work ethic and team player attitude.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Business Owner
Clarksville Pest Control, Inc.
Clarksvile, AR
11.2018 - Current
- Maintained up-to-date administrative records to monitor operational conditions.
- Learned and remained updated on statutory requirements and regulations.
- Provided financial management through preparation of bank deposits and settlement of yearly sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
Office Manager
Horsehead Water Users Association
Clarksville, AR
12.2021 - Current
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Bank Teller
Citizens Bank & Trust
Alma, AR
06.2017 - 12.2021
- Accessed computerized financial information to answer questions related to specific accounts.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven application
- Processed new debit cards and holds on debit cards
Education
Associate of Science - Business
University Of Arkansas-Fort Smith
Fort Smith, AR 08.1994 - 05.1996
Skills
Budgeting
Customer Relations
Financial Management
Timeline
Office Manager
Horsehead Water Users Association
12.2021 - Current
Business Owner
Clarksville Pest Control, Inc.
11.2018 - Current
Bank Teller
Citizens Bank & Trust
06.2017 - 12.2021
Associate of Science - Business
University Of Arkansas-Fort Smith
08.1994 - 05.1996