Jennifer Wilson
Anderson,SC
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
16
16
years of professional experience
Work History
Billing Specialist
Providence Anesthesiology Associates
08.2016 - Current
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Located errors and promptly refiled rejected claims.
- Identified and resolved patient billing and payment issues.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Served as a subject matter expert on medical billing matters, providing guidance to colleagues on complex cases or unique situations.
- Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
- Reduced errors in medical billing by meticulously reviewing patient records and ensuring accurate coding.
- Verified insurance of patients to determine eligibility.
- Delivered timely and accurate charge submissions.
Production Worker
Marleigh Window Fashions
06.2008 - 08.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Receptionist
M & M Tax Services
12.2010 - 05.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Education
GED -
Adult Education Center
Anderson SC08.2007
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- HIPAA Compliance
- Medical Billing Expertise
- Audit Procedures
- Decision-Making
- Paperwork and documentation
- Billing Data Verification
Timeline
Billing Specialist
Providence Anesthesiology Associates
08.2016 - Current
Receptionist
M & M Tax Services
12.2010 - 05.2016
Production Worker
Marleigh Window Fashions
06.2008 - 08.2016
GED -
Adult Education Center
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