Jennifer Wilson
Port Richey
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
19
19
years of professional experience
Work History
Store Manager
Circle K Great Lakes Region
Montpelier
01.2025 - 12.2025
- Managed daily operations of convenience store, ensuring efficient workflow and customer satisfaction.
- Trained staff on store policies, customer service techniques, and safety procedures.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Handled cash management, including register reconciliation and bank deposits.
- Addressed customer inquiries and resolved conflicts to maintain a positive shopping experience.
- Created weekly work schedules for store personnel.
Store Manager
Rite Aid Pharmacy
Swanton
02.2022 - 06.2024
- I started as a cashier and became a supervisor within my first year of employment.
- As a manager, my job duties included opening and closing the store, banking, paperwork, and day-to-day operations of the store.
- I also, assisted in team building and training and highly focused on providing great customer service.
- I was a supervisor for 18 months and I then got promoted to the Store Manager.
- The added responsibilities included complete operations of the store, driving sales, merchandising, personal management, scheduling, shrink, store ordering, hiring, and training.
Cashier/Customer Service
Lassus Handy Dandy
Delta
03.2021 - 02.2022
- As a customer service representative, I ran the register checked customers out, and completed daily duties such as restocking and keeping the store clean.
- I was also a key holder who was in charge of opening and closing the store.
Sales Associate
Dollar General
Wauseon
05.2020 - 06.2021
- As a Dollar General sales associate, I had the privilege to greet customers daily as well as provide a positive customer experience, assist anyone who may need help finding products, and also provide product knowledge if needed.
- Processed efficient and accurate cash, check, and debit or credit card payments. As well as make correct changes.
- Ability to follow all company policies and procedures such as health and safety regulations.
- Also, merchandise processes such as unpacking, stocking, restocking, and rotating merchandise on shelves.
- Keeping the store clean and organized.
STNA
Heartland of Wauseon
Wauseon
05.2007 - 08.2012
- My role and responsibilities as an STNA are to assist patients with their care and grooming, such as bathing, dressing, toileting, hair, nail, and mouth care.
- I also assisted with daily activities so they can have a safe and comfortable life.
Education
Associate in Applied Science -
Herzing University
Delta, OH04.2019
Diploma in General -
Chesterton Senior High School
Chesterton, IN12.2001
Skills
- Inventory management
- Supply ordering
- Cash handling
- Staff training
- Work Planning and Prioritization
- Team building and leadership
- POS systems
- Store operations
- Customer service
- Staff scheduling
Timeline
Store Manager
Circle K Great Lakes Region
01.2025 - 12.2025
Store Manager
Rite Aid Pharmacy
02.2022 - 06.2024
Cashier/Customer Service
Lassus Handy Dandy
03.2021 - 02.2022
Sales Associate
Dollar General
05.2020 - 06.2021
STNA
Heartland of Wauseon
05.2007 - 08.2012
Associate in Applied Science -
Herzing University
Diploma in General -
Chesterton Senior High School