Jennifer Wilson
1298 Mt. Pleasant Rd. Mount Pleasant,PA
Summary
Results-oriented expert with comprehensive background in logistics and team leadership. Proficient in prioritizing tasks and facilitating effective communication, ensuring compliance with safety standards while fostering a culture of continuous improvement and enhanced productivity.
Overview
32
32
years of professional experience
2
2
Certifications
Work History
On Road Feeder Supervisor
UPS
New Stanton, Pennsylvania
06.2013 - Current
- Directed and supervised a group of 55 employees in daily operations including annual compliance training, DOT law, OPOA, OTN, & dispatch elements related to coding and schedules.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs in the course of CDL training classes.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity to provide constructive feedback and coaching.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee adherence to safety protocols and provided corrective feedback and discipline to promote a safe working environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Adhered to efficiency and safety standards to eliminate incidents while driving production.
- Prioritized job runs to complete work prior to deadlines.
Preload Supervisor
UPS
New Stanton, Pennsylvania
05.2012 - 06.2013
- Supervised daily operations to ensure smooth package loading processes.
- Trained team members on safety protocols and operational procedures.
- Coordinated schedules and assignments for preload crew during peak hours.
- Monitored equipment performance and reported maintenance needs promptly.
- Monitored employees for compliance with safety policies and procedures.
- Evaluated employee performance through observation, feedback sessions, and periodic reviews.
- Trained new employees in job functions, operational procedures, and safety protocols.
- Supervised daily staffing requirements to ensure adequate coverage of workloads.
- Enforced company standards on attendance, productivity, and quality assurance.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
PT Supervisor
UPS
New Stanton, Pennsylvania
03.2007 - 05.2012
- Supervised package sorting and loading operations for timely deliveries.
- Monitored workflow efficiency and addressed issues in real-time.
- Conducted regular safety inspections and compliance checks.
- Trained new employees on safety protocols and operational procedures.
- Monitored safety practices to ensure adherence to regulations and standards.
- Monitored attendance records for accuracy and compliance.
- Assisted with conflict resolution related to scheduling issues.
- Enforced company policies on attendance, punctuality, and overtime.
- Assessed staffing needs to ensure adequate coverage during peak periods of business activity.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Real Estate Agent
Howard Hanna Real Estate
Belle Vernon, Pennsylvania
08.2002 - 03.2008
- Guided clients through buying and selling processes in competitive markets.
- Conducted property evaluations to determine market value and pricing strategies.
- Negotiated contracts and agreements between buyers and sellers effectively.
- Developed marketing plans to promote listings across various platforms.
- Coordinated open houses and property showings for potential buyers.
- Collaborated with mortgage brokers to facilitate financing for clients.
- Responded promptly to client inquiries via phone or email.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed state laws regarding real estate practices.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Small Business Manager
Spoked Wheel'z
Mount Pleasant, Pennsylvania
06.1994 - 11.2007
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Maintained financial records, tracking expenses and sales for budgeting purposes.
- Organized business accounting and invoicing in QuickBooks.
- Coordinated marketing efforts across multiple channels including online, print media, radio and television advertising campaigns.
Education
Certification - Real Estate Residential & Commercial
Real Estate Certification
Monroeville, PA06-2002
Some College (No Degree) -
WCCC
Youngwood, PASkills
- Compliance training
- Employee mentoring & discipline
- Safety regulation adherence
- Productivity monitoring
- Conflict resolution
- Effective communication
- Logistics expertise
- Task prioritization
- Analytical skills
- Interpersonal communication
- Production reporting
Certification
CDL State of Pennsylvania
Affiliations
Women in Operations BRG Member
Timeline
On Road Feeder Supervisor
UPS
06.2013 - Current
Preload Supervisor
UPS
05.2012 - 06.2013
PT Supervisor
UPS
03.2007 - 05.2012
Real Estate Agent
Howard Hanna Real Estate
08.2002 - 03.2008
Small Business Manager
Spoked Wheel'z
06.1994 - 11.2007
Certification - Real Estate Residential & Commercial
Real Estate Certification
Some College (No Degree) -
WCCC