Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Quote
Work Availability
Affiliations
Work Preference
Software
My Why
Timeline
Languages
04
Jennifer Wilson

Jennifer Wilson

Registered Nurse- BSN
Florida

Summary

Results-driven Assistant Nurse Manager with five years as a Registered Nurse and over 18 years in healthcare. Skilled in patient assessments, care coordination, and resource optimization. Familiar with Medicaid and Medicare regulations. Seeking to leverage clinical expertise, leadership, and communication skills in a remote role focused on utilization management, review, and clinical documentation. Committed to continuous learning and effective problem-solving.

Overview

18
18
years of professional experience
5
5
Certificate
2
2
years of post-secondary education

Work History

Assistant Nurse Manager

AdventHealth
Lake Wales, FL
03.2022 - Current
  • Implemented evidence-based care plans and fall interventions with nursing team, reducing fall rate by 74.2%.
  • Analyzed patient data to enhance care protocols, achieving a 10% improvement.
  • Conducted chart audits with 98% compliance, increasing documentation accuracy by 20%.
  • Streamlined processes in dynamic environments, boosting operational efficiency by 25%.
  • Managed diverse patient needs, achieving top box scores (85.71% hospital rating, 84.21% recommendation).
  • Led team of over 18 staff members, enhancing performance by 15% through effective mentoring.
  • Performed physical assessments on patients as needed.

Assistant Nurse Manager/ Interim Nurse Manager

AdventHealth
Lake Wales, FL
09.2024 - 02.2025
  • Rotated with unit Assistant Nurse Managers to manage unit operations during managerial transitions, ensuring
    high-quality patient care.
  • Coordinated patient care and staffing levels with fellow Assistant Nurse Managers.
  • Recruited, selected, and oriented new staff members.
  • Facilitated conflict resolution among staff, enhancing teamwork.
  • Oversaw quality assurance initiatives, ensuring compliance with care standards.
  • Verified accuracy and completeness of patient chart documentation.

Registered Nurse- Critical Care

AdventHealth
Lake Wales, FL
12.2020 - 03.2022
  • Collected medical histories and conducted patient assessments.
  • Formulated nursing diagnoses and developed care plans.
  • Administered medications for acute and chronic conditions.
  • Performed IV administration, titrated drips, and provided ACLS during emergencies.
  • Monitored patient progress and adjusted care plans.
  • Educated patients and families on medications and care.
  • Documented care using EHR systems (EPIC, Cerner).
  • Achieved 100% medication administration scan rate.

Receptionist to Registered Nurse Supervisor

Lake Gibson Village
Lakeland, FL
11.2018 - 10.2020
  • Transitioned from receptionist to RN supervisor after completing nursing school.
  • Oversaw LPNs, Med Techs, and Resident Assistants, ensuring high-quality care.
  • Coordinated resident care with healthcare providers, enhancing collaboration by 30%.
  • Managed medication administration, staff performance, and scheduling, achieving 98% compliance.
  • Delivered emergency responses to acute residents, reducing response time by 15%.
  • Improved patient satisfaction metrics through problem-solving.
  • Maintained electronic health records with accuracy and confidentiality.
  • Documented within Point Click Care EHR system, achieving 99% accuracy

Med Tech- Resident Aid

Hawthorn Inn of Lakeland
Lakeland, FL
11.2017 - 11.2018
  • Followed directions of licensed nurses to administer medications and other treatments
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Interacted with residents and families while demonstrating high standards of performance, teamwork, and compassion.
  • Documented care actions by completing records and logs in medical software system.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms and facility.

Education

Master of Science - Nursing Leadership & Management

Western Governors University
Salt Lake City, UT
09.2024 - 06.2026

Bachelor of Science - Nursing

Rasmussen University
Ocala, FL
03.2023

Associate of Science - Nursing

Rasmussen College
Tampa, FL
05.2020

Pre-Nursing - Nursing

Arkansas Northeastern College
Blytheville, AR
08.2017

Certificate of Phlebotomy -

Arkansas Northeastern College
Blytheville, AR
07.2016 - 12.2016

Certified Nursing Assistant -

Northwest Mississippi Community College
Senatobia, MS
01.2010

Skills

  • EPIC
  • Cerner
  • Clinical documentation
  • Chart review
  • Patient assessment
  • Regulatory compliance
  • Critical thinking and clinical judgment
  • Clinical leadership and staff development
  • Quality improvement initiatives
  • Data analysis and EHR proficiency
  • Unit operations management
  • Staff coaching and mentoring
  • Patient care coordination
  • Telehealth services

Certification

  • RN - Florida Registered Nurse, 07/31/26, #RN9543849 - Compact
  • Basic Life Support Certification (BLS)
  • Advanced Cardiac Life Support Certification (ACLS)
  • NIHSS Certification
  • Crisis Prevention Institute (CPI)
  • Lean Six Sigma Green Belt Certificate

Accomplishments

DAISY Award Nomination for Leadership, AdventHealth Lake Wales, May 2025: Recognized for outstanding leadership and dedication to patient care in a fast-paced hospital environment.

Quote

" If your actions inspire others to dream more, learn more, do more and become more, you are a leader."
John Quincy Adams

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Affiliations

  • ACCN
  • AONL
  • ANA
  • MOC ACCN
  • FNA

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursCompany CultureWork from home optionPersonal development programs401k matchHealthcare benefits

Software

EPIC

CERNER

POINT CLICK CARE

PYXIS

OMNICELL

MICROSOFT OFFICE

KRONOS- UKG DIMENSIONS PRO

TELEHEALTH PLATFORMS: Teledoc,

Tiger Connect- SECURE MESSAGING

ZOOM for Healthcare

Microsoft Teams

Microsoft Excel

My Why

My WHY – Jennifer Wilson, BSN, RN

 "The meaning of life is to find your gift. The purpose of life is to give it away."
— Pablo Picasso

We all have a WHY. Mine was born from pain, but it grew into purpose. From a young age, I was shaped by experiences that instilled resilience and empathy in me. My journey into healthcare began long before I ever held a professional title or knew I wanted to be a nurse. It began with personal tragedy—experiences that continue to shape who I am as a nurse, a leader, and a patient advocate.

I was raised in a low-income environment where violence, conflict, and instability were part of daily life. I witnessed things no child should—fighting, arguing, even violent stabbings between family members, and alcoholism. But those experiences didn’t harden me—they shaped my compassion. They taught me how deeply people can suffer without support, and they gave me the drive to become someone who could offer that support.

When I was just 13 years old, my grandmother—who had Alzheimer’s disease and was one of the most important people in my life—was placed in a skilled nursing facility. My family trusted she would be cared for with dignity and compassion. Instead, she suffered from neglect that ultimately led to her death. An untreated bowel obstruction went unrecognized for an unknown amount of time. By the time it was discovered, she had aspirated feculent material, leading to respiratory failure. She passed away in a way no one should—without dignity, without proper care, without an advocate, and alone.

Even now, nearly 40 years later, the pain of knowing she died in such a preventable and undignified way still haunts me. That experience left a permanent mark on my heart and ignited a fire within me to ensure that no other patient or family has to endure what we did. It became my mission to be the voice for the voiceless, to protect the vulnerable, and to stand up for those who cannot stand up for themselves.

From that moment on, I became the caregiver in my family. I was always the one who asked to accompany loved ones to doctors’ appointments. I learned to read medication side effects, practiced basic first aid, and later helped manage their care. I became an advocate when the time for hospice approached. I made sure they were never alone or unheard.

But the traumatic events didn’t stop with my grandmother. At 19, I faced another life-altering moment. Both my father and uncle were stabbed—my uncle in the chest, directly into the heart. The moment I saw him collapse, my body went into fight-or-flight mode. I didn’t have formal medical training—just urgency, love, and adrenaline. The fear was overwhelming, but instinct took over. I rushed to his side and applied firm pressure to the wound using whatever I could find, doing everything I could to slow the bleeding and keep him conscious until help arrived. As the attacker came after him again, I had to drag him nearly 75 feet to the door to get him to safety. That’s when my father stepped in to fight off the attacker(a family member) and was stabbed as well—his hand nearly severed in the process.

That experience was terrifying, but it taught me the power of staying calm under pressure and the critical importance of knowing how to save a life. It was another defining moment that confirmed I was meant to be in healthcare. But life had other plans and more curveballs to toss my way.

One of the most meaningful relationships in my life was with my aunt Sissy.  She was near and dear to me—truly a second mom and my biggest cheerleader.  I remember as a little girl spending time at her house to escape the chaos at home. At an early age, she developed high blood pressure, vertigo, and anxiety, and I was there to help monitor her condition, remind her to take her medication, and go to doctors' appointments with her. I was there when she became high-risk during her pregnancy at 35. Later, in her 50s, she was diagnosed with lung cancer. I stayed by her side through her biopsy, diagnosis, and the hospital stay when she had her lung removed, ensuring she received proper care. When she entered end-stage COPD, I remained one of her caregivers—traveling back home on weekends or staying for weeks at a time, even after moving to another state. Her strength, vulnerability, and trust in me reinforced my purpose: to be a steady, compassionate presence for those in need.

Though I didn’t enter the healthcare field officially until the age of 34, I had already spent years advocating for and caring for those closest to me. Over the past 18 years, I’ve worked my way through the healthcare system—starting as a home health aide, then becoming a licensed nursing assistant, and a phlebotomist. Eventually, I pushed through life's hurdles and earned my associate's degree, becoming a registered nurse, and in 2023, earned my bachelor's degree, a personal goal for me. Each role and each step deepened my understanding of patient care and strengthened my resolve to make a difference. That’s why I became a nurse—not just to care for patients, but to advocate for them, protect them, and be the steady presence I once needed myself—and sometimes found—in my aunt.

Today, as a nurse leader, my WHY continues to guide every decision I make. It drives my passion for patient-centered care, my dedication to mentoring staff, and my commitment to ensuring that every patient receives the dignity, respect, and advocacy they deserve. I believe leadership is not just about managing tasks—it’s about inspiring others to care deeply, to advocate fiercely, and to never forget the human being behind every chart.

My grandmother’s story is not just a memory—it’s a mission. My aunt’s journey was not just a chapter—it’s a reminder of the power of presence and love. And every patient I care for is a reflection of the people I’ve loved and lost—and the reason I lead with heart.

 "Out of suffering have emerged the strongest souls; the most massive characters are seared with scars."
— Kahlil Gibran

Timeline

Assistant Nurse Manager/ Interim Nurse Manager

AdventHealth
09.2024 - 02.2025

Master of Science - Nursing Leadership & Management

Western Governors University
09.2024 - 06.2026

Assistant Nurse Manager

AdventHealth
03.2022 - Current

Registered Nurse- Critical Care

AdventHealth
12.2020 - 03.2022

Receptionist to Registered Nurse Supervisor

Lake Gibson Village
11.2018 - 10.2020

Med Tech- Resident Aid

Hawthorn Inn of Lakeland
11.2017 - 11.2018

Certificate of Phlebotomy -

Arkansas Northeastern College
07.2016 - 12.2016

Bachelor of Science - Nursing

Rasmussen University

Associate of Science - Nursing

Rasmussen College

Pre-Nursing - Nursing

Arkansas Northeastern College

Certified Nursing Assistant -

Northwest Mississippi Community College

Languages

English
Native language
Spanish
Beginner
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Jennifer WilsonRegistered Nurse- BSN
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