Jennifer Winders
Springfield,OR
Summary
Dynamic Office Manager with proven expertise in payroll processing and conflict management. Excelled in enhancing operational efficiency and comprehensive financial tracking. Demonstrated exceptional multi-tasking ability and customer service skills, significantly boosting company profitability and client loyalty.
Overview
15
15
years of professional experience
Work History
Office Manager/Payroll Manager/Business HR Manager
Barnes High Tech Plumbing Inc
04.2013 - 08.2024
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained positive customer relations by addressing problems head-on and implementing successful
- corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Calculated deductions and processed payroll for employees.
- Processed payroll garnishments such as tax liens and child support.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Responsible for all aspects of A/R, A/P, Collections and banking.
- Negotiated pricing with vendors for job related materials.
- Managed inventory and inventory pricing.
Owner/Office Manager
Sunshine Restoration LLC
10.2009 - 01.2015
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Trained and motivated employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Responsible for all aspects of A/R, A/P, Payroll, Collections, Banking and Taxes
Education
Associate of Business Administration - Business Administration
Knapp Business College
Auburn, WA1987
Skills
- Extensive experience with Quickbooks
- Inventory Control
- Employee Hiring and Supervision
- Customer Service
- Office Management
- Billing
- Expense Reporting
- Exceptional Organizational Skills
- Payroll and budgeting
- Documentation and control
- Financial Tracking
- Conflict Management
- Human Resources
- Office Administration
- Business Administration
- Excellent multi-tasking ability
- Payroll Processing and quarterly payroll taxes
- Account Reconciliation
- Credit and collections
Timeline
Office Manager/Payroll Manager/Business HR Manager
Barnes High Tech Plumbing Inc
04.2013 - 08.2024
Owner/Office Manager
Sunshine Restoration LLC
10.2009 - 01.2015
Associate of Business Administration - Business Administration
Knapp Business College
Similar Profiles
Daken BarnesDaken Barnes
Plumbing Apprentice at Barnes PlumbingPlumbing Apprentice at Barnes Plumbing
Brayden WebberBrayden Webber
Plumber at Barnes PlumbingPlumber at Barnes Plumbing
Ryan BlanqueRyan Blanque
Plumbing Service Technician at Hi-Tech PlumbingPlumbing Service Technician at Hi-Tech Plumbing