Jennifer Wissmann

Responsible for overseeing and managing a wide range of financial responsibilities for more than 50 franchisees throughout three brands located in 20 US States, as well as personnel duties for more than 40 employees company-wide, to ensure the smooth functioning of day-to-day operations and the overall efficiency of the administrative, financial, legal, and HR departments.

• Established internal audit procedures to validate and enhance accuracy of financial accounting; improved financial reporting by streamlining control processes and reporting structures.
• Prepare internal and regulatory financial reports, balance sheets and income statements, regularly reviewing financial controls to generate accurate and reliable financial data.
• Communicate corporate objectives to various divisions to meet deadlines and adhere to company budgets.
• Establish workflow processes, monitor daily productivity, and implement modifications to improve overall performance of personnel and optimize operational efficiency.
• Provide leadership and guidance to department heads, fostering a collaborative and high-performing work environment.
• Maintain human resources regulatory compliance with local, state and federal laws.
• Consistently exceeding performance targets for unemployment claims processing, ensuring timely resolution and minimizing financial impact on the company.
• Direct the hiring and onboarding programs for new employees, as well as structure compensation & benefits according to market conditions and budget demands.
• Recommend appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
• Thoroughly updated and revised company handbook, setting it on a schedule of periodically reviewing to ensure all contents are current.

Executive-level liaison between company owners and managers. Oversaw financial, legal, administrative, and HR needs for a 250-employee operation across 14 locations in 7 US States.

• Performed financial and managerial analyses, evaluated data and made recommendations, prepared financial reports and projections and conducted presentations.
• Initially established corporate hierarchies throughout all existing branches, then continued for all branches created thereafter.
• Created and updated company's two employee handbooks.
• Maintained current knowledge of industry regulations and legislation to amend policies and maintained legal & operational compliance.
• Devised hiring and recruitment policies for entire company.
• Prepared semimonthly payroll and tracking data using HRIS applications.
• Identified and resolved complex employee issues affecting personnel management and business decisions.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees, trained managers to coach and discipline employees.

Reported directly to the managing partner and HR Director. Coordinated all office legal and personnel functions, supervising team of 10 administrative professionals and law clerks.

• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Resolved staffing issues, disputes, employee terminations and disciplinary procedures.
• Managed full cycle of recruiting, hiring and onboarding new employees.
• Developed and delivered special events for company employees.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.